Summary
Overview
Work History
Education
Skills
Timeline
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Ismael Gonzalez

Chicago,IL

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

7
7
years of professional experience

Work History

Executive Services Consultant

CIBT INC
09.2023 - Current
  • Maintained up-to-date knowledge of immigration laws and regulations to provide accurate information to clients.
  • Liaised with employers and educational institutions on behalf of clients, gathering essential documentation required for applications.
  • Managed an average of 60-70 clients simultaneously while maintaining accuracy and attention to detail throughout the application process.
  • Facilitated client communication throughout the entire application process, providing regular status updates and managing expectations.

Logistics Coordinator

Preferred Podiatry Group
10.2022 - 09.2023
  • Coordinate with 30 podiatrist to have visits at nursing homes all along Texas and Arizona area.
  • Develop relationships while onboarding new doctors and new nursing homes.
  • Built coverage rate up 4% for understaffed nursing homes.
  • Input schedules on monthly basis and upkeep updates in Salesforce.
  • Call nursing homes to maintain patient list and to confirm upcoming visits from providers.
  • Find solutions to complaints from nursing homes or providers.

Scheduling Coordinator

Custom Home Care
03.2021 - 11.2022
  • Teach and coordinate orientation for new personnel.
  • Maintain state policy for onboarding employees through E-Verify, GoodHire, and IDPH.
  • Record and administer COVID-19 rules and regulations.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage through WellSky.
  • Proactively identified scheduling issues while developing quick solutions to promote efficiency and profitability.
  • Filter through Indeed to find best candidates to bring in for interviews.
  • Have an average of 50 calls a day for scheduling needs and 40 emails a day.

Team Lead

Safespeed LLC
05.2018 - 03.2021
  • Coach and monitor 20-25 people to overachieve company goals.
  • Report to supervisors in daily meetings for any underlying issues, accomplishments, and goals that my department should be achieving.
  • Make weekly schedules based on company needs.
  • Maintain a rich environment while watching over shifts.
  • Uphold municipal regulations for red light offenses.

Education

Business Administration

Wartburg College
Waverly, IA

Skills

  • Proficient with Microsoft Word, Excel, Office, Powerpoint, Teams, Salesforce, Freshdesk, and WellSky
  • Able to administer COVID-19 tests
  • Accomplished manager with experience in customer service, sales, and oral/written communication
  • Successful scheduling coordinator with numerous accounts of client and staffing relationships
  • Experienced recruiter with knowledge of state wide regulations for onboarding

Timeline

Executive Services Consultant

CIBT INC
09.2023 - Current

Logistics Coordinator

Preferred Podiatry Group
10.2022 - 09.2023

Scheduling Coordinator

Custom Home Care
03.2021 - 11.2022

Team Lead

Safespeed LLC
05.2018 - 03.2021

Business Administration

Wartburg College

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Ismael Gonzalez