Ishmeal Paz
Aurora
Summary
Experienced in overseeing maintenance activities, including cleaning and detailing services, ensuring high standards of quality and customer satisfaction. Demonstrated ability to maintain detailed records of work completed, facilitating effective communication with customers regarding service offerings and pricing. Proven skills in training and supervising staff, providing constructive feedback to enhance team performance. Strong commitment to environmental awareness and excellent customer service, contributing to a positive guest experience in a fast-paced environment.
Overview
2026
2026
years of post-secondary education
1
1
Certification
Work History
Car Detailing Manager
Myself
Aurora
01.2026 - Current
- Oversaw maintenance activities such as vacuuming carpets and shampooing upholstery.
- Maintained detailed records of work completed on each vehicle including photos before and after detailing services.
- Checked quality of finished vehicles prior to releasing them back to customers.
- Conducted regular inspections of vehicles to identify any damage or areas that need special attention during the detail process.
- Resolved customer complaints quickly and efficiently while maintaining a professional attitude.
- Responded promptly to customer inquiries about prices, services offered, and availability.
- Provided feedback to employees regarding their performance, offering coaching when necessary.
- Trained new staff members on proper techniques for interior and exterior detailing services.
Education
East Aurora Highschool
Aurora, ILSkills
- Delegation and supervision
- Environmental awareness
- Excellent customer service
- Strong leadership
Languages
English
Full Professional
Spanish
Limited
Certification
- Food Handlers License
Affiliations
- Gym cycle
- Enjoying outdoor runs
- Reading in free time and helping my little brother elevate his reading
- Family orientated
- Maintaining clean environment in my household
- Traveling
References
References available upon request.
Timeline
Car Detailing Manager
Myself
01.2026 - Current
East Aurora Highschool