Customer focused individual with a passion for delivering exceptional service. Im Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Diversey and Laramie Currency
Currency Exchange
Chicago
04.2022 - 01.2024
Worked successfully with diverse group of coworkers to accomplish goals and address issues
Approached and engaged in conversation to make the customer feel welcomed
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Safe Passage Worker
Puerto rican culture
Chicago
11.2020 - 02.2022
Participated in weekly team meetings to discuss caseloads and coordinate efforts towards successful outcomes.
Responded to alarms and disturbances to maintain safety.
Managed investigations through observations and communication with individuals and or family members
Worked effectively in team environments to make the workplace more productive.
Cashier
Jewels Osco
Chicago
09.2017 - 03.2020
Trained new team members in cash register operation, stock procedures, and customer services.
Answered customer questions and provided store information.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.