Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Norwood

Chicago

Summary

Dedicated and detail-oriented professional with experience in medical equipment logistics, aviation operations, and customer service. Skilled in equipment maintenance, team leadership, and operational efficiency. A U.S. Navy veteran with a strong work ethic, problem-solving abilities, and the ability to thrive in a fast-paced environment. Seeking a role where I can apply my technical expertise and leadership skills to contribute effectively to an organization's success.

Overview

9
9
years of professional experience

Work History

Medical Equipment Technician

Unity Hospice
Chicago
05.2023 - 03.2025
  • Delivered, installed, and maintained durable medical equipment for hospice patients, ensuring compliance with safety and health regulations.
  • Provided patients with education on equipment usage, improving overall patient care and satisfaction.
  • Maintained accurate inventory records, and coordinated logistics for timely delivery.
  • Analyzed part lists to requisition parts for repairs.

Aircraft Handler

United States Navy, Boatswain's Mate
Norfolk
04.2019 - 05.2023
  • Directed aircraft movement and maintenance on carrier decks, ensuring safe and efficient operations.
  • Supervised junior sailors in aviation logistics, equipment handling, and safety compliance.
  • Conducted regular inspections and maintenance to prevent mechanical failures.
  • Recognized for leadership and operational efficiency in high-stress environments.

Concession Attendant

AMC Theatres
Chicago
01.2018 - 04.2019
  • Provided customer service and processed transactions efficiently in a high-volume setting.
  • Managed inventory restocking and maintained cleanliness at concession stands.
  • Handled cash and credit transactions accurately, maintaining balanced registers.

Server

Little Goat Diner
Chicago
01.2017 - 01.2018
  • Provided fast and friendly table service in a busy, high-end dining environment.
  • Assisted in training new staff members to maintain service quality standards.
  • Managed multiple tables efficiently while ensuring customer satisfaction.

Cashier Team Lead

Supermarket
Chicago
01.2016 - 01.2017
  • Operated cash registers, processed transactions, and assisted customers with purchases.
  • Maintained a clean and organized checkout area to ensure smooth operations.
  • Assisted with stocking and inventory management during non-peak work hours.

Education

Some College (No Degree) - Psychology

Southern New Hampshire University
Hooksett, NH

Skills

  • Technical skill: Equipment installation and maintenance
  • Aviation logistics, safety compliance
  • Customer service: patient education, cash handling, order processing, hospitality
  • Leadership and teamwork: training and mentorship, team coordination, conflict resolution
  • Operations and logistics: inventory management, scheduling, process improvement
  • Software and tools: Microsoft Office Suite, POS systems, logistics tracking software
  • Additional skills: adaptability, attention to detail, and strong work ethic

Timeline

Medical Equipment Technician

Unity Hospice
05.2023 - 03.2025

Aircraft Handler

United States Navy, Boatswain's Mate
04.2019 - 05.2023

Concession Attendant

AMC Theatres
01.2018 - 04.2019

Server

Little Goat Diner
01.2017 - 01.2018

Cashier Team Lead

Supermarket
01.2016 - 01.2017

Some College (No Degree) - Psychology

Southern New Hampshire University

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Isaiah Norwood