Isaiah Duran
Chicago
Summary
Through my years of experience in the food industry and schooling I have learned two very important things. The importance of teamwork and learning. A strong team of people can tackle any problem thrown their way, which is why I approach any collaborative effort ready to work with others and bring my absolute best to the table. Learning is the greatest skill anybody could have, especially with regards to increasing usefulness and efficiency. When I do not understand something, I try my best to learn and ask questions. There will always be more of what you don't know than what you do know, which is why I believe it is important to be a humble learner in the pursuit of knowledge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Cook
Mac And Joes
08.2023 - Current
- Maintained well-stocked stations with supplies for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Frequently lifted 40+ lbs of product in order to maintain and replenish stock
Wait Staff
Three Crowns Park
06.2023 - 08.2023
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Crew Member
Little Caesars Pizza
09.2022 - 05.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Took orders, prepared meals, and collected payments.
Education
Bachelor of Arts - Psychology
Miami University
Oxford, OH03-2026
High school diploma -
Lane Technical High School
Chicago, IL06.2022
Skills
- Problem-solving
- Team coordination
- Team collaboration
- Workload management
- Attention to detail
- Customer support
- Food presentation
- Portioning
- Food rotation
- Kitchen sanitization
Certification
Food Handlers Card- StateFoodSafety
Human research and Humans as Subjects IRB Basic Course - CITI Program
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Line Cook
Mac And Joes
08.2023 - Current
Wait Staff
Three Crowns Park
06.2023 - 08.2023
Crew Member
Little Caesars Pizza
09.2022 - 05.2023
Bachelor of Arts - Psychology
Miami University
High school diploma -
Lane Technical High School
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