Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isael Navarrete

Chicago

Summary

Ambitious server with 7 years of experience boosting sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, Logical salesperson focused on upselling resulting in additional earnings for restaurant and tips.

Overview

7
7
years of professional experience

Work History

Server

Gaijin
Chicago
04.2023 - 06.2025
  • Managed table assignments and ensured efficient workflow among staff.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery.
  • Assisted in training new servers on menu items and service protocols.
  • Assisted servers by delivering food and beverages efficiently.

Server Shift Leader

Beatnik West Town
Chicago
08.2021 - 02.2023
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.

Budtender

Ascend By Moca
04.2021 - 08.2022
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Restocked supplies and arranged displays.
  • Managed high volume of cash with 100% accuracy rate.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Increased business sales utilizing Product knowledge.

Barback

Blind Barber
02.2018 - 03.2020
  • Restocked ice, condiments and snacks.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Replaced empty kegs and soda syrups.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Learned how to make wide variety of mixed drinks.
  • Checked ID cards and verified bar guests were of legal age.
  • Provided attentive service and proactively assessed guest needs.

Education

G.E.D -

American College
Harwood Heights, IL
04.2014

Skills

  • Billing and Payment Processing
  • Operational Efficiency
  • Team Player
  • High-Volume Dining
  • Cool Under Pressure
  • Maintaining Clean Work Areas
  • Transactions and Cash Handling
  • Customer Needs Assessments
  • Guest Satisfaction
  • Safe Work Practices
  • POS Transactions
  • Monthly Inventory
  • Inventory Accuracy
  • Adaptable and Flexible

Languages

Prolific at both spanish and english.

Timeline

Server

Gaijin
04.2023 - 06.2025

Server Shift Leader

Beatnik West Town
08.2021 - 02.2023

Budtender

Ascend By Moca
04.2021 - 08.2022

Barback

Blind Barber
02.2018 - 03.2020

G.E.D -

American College

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Isael Navarrete