Summary
Overview
Work History
Education
Skills
Timeline
Generic
Isabelle Baker

Isabelle Baker

Chicago

Summary

I graduated with a Bachelor's degree in Public Relations and Advertising with a minor in Business from the University of Nebraska-Lincoln. I have a passion for connecting with people and building relationships, which I demonstrated in my previous roles.


At Kucera Chiropractic and Acupuncture, I managed and organized office operations, ensuring quality service and patient satisfaction. I collaborated with the provider to create customized patient treatment plans and explain them to patients. I also handled billing and insurance verification, as well as social media posts for the office. I am eager to continue learning new skills and grow professionally.

Overview

4
4
years of professional experience

Work History

Healthcare Recruiter

RCM Health Care
08.2024 - Current
  • Utilize LinkedIn, Ziprecruiter, Indeed and Bullhorn to recruit new employees.
  • Work with healthcare employees to determine specific job qualifications.
  • Conduct phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Complete human resource operational requirements by making sure candidate filled out paperwork and has proper credentials
  • Cold call people in order to see if they are interested in job
  • Create lists and spreadsheets to help organize applicants

Administrative Assistant

Kucera Chiropractic and Acupuncture
08.2023 - 08.2024
  • Managed and organized office operations, including scheduling appointments, coordinating meetings, and handling incoming and outgoing communication
  • Greeted patients in a friendly and professional manner in person and on the phone
  • Collaborated with provider to create customized patient treatment plans
  • Maintained accurate patient records, including treatment progress, session details, billing and insurance
  • Inputted billing and diagnosis codes
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Completed prior authorizations for patients
  • Verified financial records and collect patient charges, including discussing finance with patients in a way they understand
  • Created office social media posts
  • Updated and maintained spreadsheets
  • Posted payments to accounts and maintained records.

Account Executive/Recruiter

DES Employment Group
01.2023 - 08.2023
  • Communicated with clients about their employee needs
  • Connected employers and employees to jobs
  • Interviewed candidates and placed them in jobs that were compatible with their needs
  • Called and went door-to-door to different business to find jobs for employees
  • Trained employees on how to write emails, send mass SMS, and professional writing
  • Networked with different people and organizations
  • Supervised and communicated with coworkers about what needed to be done in the office
  • Participated in the Board of Directors giving input about changes within the company
  • Organized volunteer outreach for the office
  • Filled out and distributed contracts
  • Created spreadsheets of client lists
  • Gathered data on employees, clients, and different personnel
  • Entered data into CRM system (Avionte), as well as documents (I-9, W4 Form, E-verify)
  • Learned receptionist, recruiting and sales roles to better help the office

Sales Associate

Target
10.2020 - 11.2022
  • Helped guests find products throughout the store and answered questions about their needs and product availability
  • Dedicated business owner of decorative home area, replenished items as needed
  • Communicated with my team lead when areas needed to be reorganized
  • Trained new employees on day to day operations and Target values
  • Updated inventory needs and changed prices of items

Education

Bachelor's - Advertising and Public Relations, Business

University of Nebraska-Lincoln
Lincoln, NE
05.2022

Skills

  • Sales
  • Microsoft Office (Excel, Word, PowerPoint)
  • Employee Relations
  • Scheduling
  • Record Keeping on CRM and Medical systems
  • Medical Coding and Billing
  • Claims Processing and Insurance Verification
  • Strategic Thinking
  • Account Management
  • Community Outreach
  • Adobe Creative Suite
  • Contract negotiation

Timeline

Healthcare Recruiter

RCM Health Care
08.2024 - Current

Administrative Assistant

Kucera Chiropractic and Acupuncture
08.2023 - 08.2024

Account Executive/Recruiter

DES Employment Group
01.2023 - 08.2023

Sales Associate

Target
10.2020 - 11.2022

Bachelor's - Advertising and Public Relations, Business

University of Nebraska-Lincoln
Isabelle Baker