Summary
Overview
Work History
Skills
Timeline
Generic

Isabella Stassi

Alton

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Very out-going and up beat individual who loves to bring a positive atmosphere to the work place! Very fast paced and a great multi-tasker.

Overview

4
4
years of professional experience

Work History

Server

Bella Milano
02.2024 - 03.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.

SERVER

Franchise Bar and Grill
05.2022 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Server

Botanical Gardens
11.2021 - 02.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Server

Drifters Bar and Grill
03.2021 - 07.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Sandwich Artist

SUBWAY®Restaurants
09.2020 - 01.2021
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Skills

  • Cleaning and Sanitizing
  • Food Safety Standards
  • Food Sales and Promotion
  • Proper Waste Disposal
  • Beverage Preparation
  • Sales Expertise
  • Accurate Money Handling
  • Register Operations
  • Customer Service
  • Time Management
  • Outgoing personality
  • Responsible alcohol service
  • Menu memorization
  • Food service
  • Beverage preparation

Timeline

Server

Bella Milano
02.2024 - 03.2025

SERVER

Franchise Bar and Grill
05.2022 - 12.2023

Server

Botanical Gardens
11.2021 - 02.2022

Server

Drifters Bar and Grill
03.2021 - 07.2021

Sandwich Artist

SUBWAY®Restaurants
09.2020 - 01.2021

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Isabella Stassi