Isabella Perez
Bolingbrook
Summary
Dynamic, customer-focused professional committed to delivering exceptional service in any service industry. Proven ability to manage reservations, seating arrangements, and payments while fostering a warm, inviting atmosphere for guests. Known for enhancing customer experiences through excellent communication and interpersonal skills, consistently exceeding expectations with personalized attention. Eager to leverage training and adaptability to contribute positively to any team environment.
Overview
6
6
years of professional experience
Work History
Hostess
Olive Garden
Naperville
03.2025 - 08.2025
- Monitored the front entrance for new guests while assisting servers by taking and delivering drink orders.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Greeted customers warmly upon arrival, and provided a friendly presence throughout their dining experience.
- Answered customer questions about hours, seating, and menu information.
Volunteer
West Community Family Pantry
Naperville
11.2024 - 05.2025
- I conversed with the visitors and answered any questions they had.
- Assembled food packages for outside distribution, and loaded them into transport vehicles.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
Volunteer
Feed My Starving Children
Aurora
05.2019 - 10.2024
- Collaborated with others in my group to finish as quickly as possible.
- Used strong interpersonal communication skills to convey information to others.
- There is a range of jobs available each time; I've packaged food for those in need, precisely weighed the ingredients, and packaged the finished bags away.
Intern
Karacter Design
Bolingbrook
06.2022 - 08.2023
- Completed the final touches for projects, such as image sizes and font selection.
- Conceptualized creative designs for print materials, banners, and signs.
- Implemented feedback and suggestions from clients to improve designs.
- Assisted the manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages.
Education
Accounting
Depaul University
Chicago, IL01-2029
High School Diploma -
Benet Academy
Lisle, IL06-2025
Skills
- First aid certified
- Detail-oriented
- Exceptional communication
- Phone etiquette
- Patience
- Quick thinker
- Guest complaint resolution
- Customer service
- Organization
- Teamwork
- Community service
Timeline
Hostess
Olive Garden
03.2025 - 08.2025
Volunteer
West Community Family Pantry
11.2024 - 05.2025
Intern
Karacter Design
06.2022 - 08.2023
Volunteer
Feed My Starving Children
05.2019 - 10.2024
Accounting
Depaul University
High School Diploma -
Benet Academy
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