Isabella Myers
Burr Ridge Clinical Associates
La Grange Park
2
Languages
1
Certification
6
years of professional experience
Dynamic and adaptable individual with a versatile background in customer service and mentorship. Known for strong listening and problem-solving skills, contributing to improved processes and enhanced guest experiences in fast-paced environments.
Work History
Front Office Assistant
5 Years 2 Months- Streamlined office processes by implementing new filing systems, reducing retrieval times.
- Managed front desk operations to enhance guest experience during check-in and check-out.
- Developed training materials and mentored new staff on office protocols and procedures.
- Oversaw inventory management for office supplies to maintain availability and support operational needs.
- Maintained accurate patient records using electronic health record (EHR) systems to support efficient patient care for a patient load of over 500 patients annually.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
Peer Leader
1 Year- Facilitated peer mentoring sessions, fostering academic success for 100 students with disabilities.
- Developed and implemented individualized support plans for diverse student needs.
- Coordinated tailored workshops on time management and study strategies, enhancing skills for students with disabilities.
- Provided training for 10 new peer leaders, enhancing team performance and collaboration.
- Led initiatives to raise awareness of disability services on campus, increasing accessibility outreach efforts.
New Student Orientation Leader
- Facilitated orientation sessions for 30 new students, ensuring understanding of support services available.
- Mentored 8-10 incoming students, fostering academic success through personalized guidance and resource allocation.
- Developed and implemented training materials to enhance peer leader effectiveness and engagement.
- Organized workshops focused on disability awareness, promoting inclusivity in the campus environment.
- Organized campus tours, showcasing key facilities and resources available to new students.
- Coordinated logistics such as registration tables or room setups prior to events.
- Developed strong connections with incoming students through active listening and empathy skills.
Education
Certified Nursing Assistant - Nursing
Certified Phlebotomy Technician - Phlebotomy
Bachelor of Arts - Psychology
Skills
Problem-solving skills
Document management
Excel spreadsheets
Customer service
Time management
Listening skills
Customer service
Certification
CPT - Certified Phlebotomy Technician
BLS-CPR
Languages
English
Native or Bilingual
French
Limited Working
Timeline
New Student Orientation Leader
TRIO Student Support Services for Students With Disabilities
08.2021 - 08.2021Read More
Front Office Assistant
Burr Ridge Clinical Associates
06.2021 - CurrentRead More
Peer Leader
TRIO Student Support Services for Students With Disabilities
01.2021 - 01.2022Read More
College of DuPage
Certified Nursing Assistant from Nursing
Read More
Chicago School of Phlebotomy
Certified Phlebotomy Technician from Phlebotomy
Read More
St. Olaf College
Bachelor of Arts from Psychology
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