Isabella Krueger
Springfield
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Manager
Once Upon a Child
Springfield
06.2024 - Current
- Trained new employees on policies and procedures.
- Addressed customer complaints promptly to maintain high levels of satisfaction.
- Maintained cleanliness and organization of the store environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated tasks to staff, prioritizing goals to streamline workflow.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Retail Sales Associate
Michaels
Springfield
08.2022 - 05.2024
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Processed transactions accurately using point-of-sale systems.
- Managed loyalty programs, signing up new members and communicating benefits to improve customer retention.
- Stocked shelves with new merchandise, maintaining optimal inventory levels to support sales.
Education
Associate of Science - Architecture
Lincoln Land Community College
Springfield, IL05-2026
Skills
- Task delegation
- Decision-making
- Coaching and mentoring
- Conflict resolution
- Time management
- Data analysis
- Customer service
- Cash Reconciliation
- AutoCAD Experience
Timeline
Manager
Once Upon a Child
06.2024 - Current
Retail Sales Associate
Michaels
08.2022 - 05.2024
Associate of Science - Architecture
Lincoln Land Community College