Isabell Gonzalez
Chapter One
Chicago
2
Languages
5
years of professional experience
Graduate School Counseling student with a background in psychology and experience supporting student wellness, providing individualized academic interventions, and promoting mental health resources. Passionate about creating safe, supportive environments where students can develop healthy coping skills, and feel empowered and supported to succeed academically, socially, and emotionally.
Work History
Early Literacy Interventionist
9 Months- Developed individualized literacy plans to support diverse student needs.
- Implemented evidence-based instructional strategies to enhance reading comprehension.
- Provided ongoing support for students'' literacy development through one-on-one tutoring sessions and small group instruction.
- Established an inclusive learning environment, fostering a sense of belonging among all learners regardless of ability level or background.
- Collaborated with educators to assess student progress and adjust interventions accordingly.
- Trained staff on best practices for literacy intervention techniques and tools.
- Monitored and analyzed student performance data to inform instructional decisions.
- Facilitated small group sessions targeting literacy skill development for struggling readers.
- Engaged with families to promote literacy activities and resources at home.
- Led workshops on effective literacy strategies, fostering a collaborative learning environment.
- Stayed current on the latest research in literacy education, applying new theories and methodologies as needed to improve student outcomes consistently.
- Collaborated with teachers to identify at-risk students and implement appropriate interventions, reducing the number of learners falling behind.
- Served as a mentor for new teachers, offering guidance on best practices in literacy instruction and intervention strategies.
- Facilitated professional learning communities focused on enhancing educators'' understanding of effective reading instruction techniques.
- Implemented a school-wide reading incentive program, boosting overall student interest and motivation in reading activities.
Peer Wellness Educator
2 Years 11 Months- Developed and delivered wellness programs promoting physical and mental health for diverse student populations.
- Measured success of programs through pre-and post-assessment data, using findings to refine future offerings.
- Conducted workshops on nutrition, stress management, and healthy lifestyle choices to enhance student well-being.
- Collaborated with campus departments to integrate wellness initiatives into existing student services effectively.
- Assessed participant feedback to refine program content and improve overall engagement and satisfaction levels.
- Trained peer educators on best practices in wellness education, fostering a supportive community among students.
- Implemented health promotion campaigns utilizing social media platforms to reach broader audiences effectively.
- Monitored trends in student wellness needs and adapted programs accordingly to ensure relevance and impact.
- Advocated for policy changes that support mental health resources within the university environment for improved student outcomes.
- Mentored new Wellness Educators, sharing best practices and offering guidance on effective teaching methods.
- Facilitated group discussions on various health topics, encouraging open dialogue and shared experiences among participants.
- Participated in ongoing professional development opportunities to expand skillset and stay current on wellness trends.
- Developed strong relationships with local businesses, fostering partnerships for collaborative health initiatives.
- Solicited feedback from clients and colleagues regularly to ensure continuous improvement in service quality.
- Promoted self-care practices by providing clients with personalized wellness plans and resources.
- Conducted thorough assessments of client needs through interviews, questionnaires, and observations to inform program development.
Guest Advocate (cashier), General Merchandise, Inbound (Stocking), Starbucks Crew Member
1 Year 2 Months- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted guests in locating products, enhancing overall shopping experience.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Executed merchandise stocking and product displays to optimize sales opportunities.
- Monitored inventory levels, ensuring timely replenishment of popular items.
- Trained new team members on operational procedures and customer engagement strategies.
- Implemented feedback mechanisms to improve guest satisfaction and service quality.
- Led initiatives for promoting seasonal campaigns, increasing guest participation and sales engagement.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Optimized store operations by assisting with opening or closing procedures as needed.
Admissions Associate
6 Months- Facilitated application processing and maintained accurate applicant records within admissions database.
- Guided prospective students through admissions procedures and answered inquiries regarding programs and policies.
- Conducted outreach initiatives to promote educational programs, enhancing community engagement and interest.
- Collaborated with team members to streamline the admissions workflow, improving overall efficiency in processing applications.
- Trained new staff on admissions protocols and customer service practices, fostering a supportive work environment.
- Evaluated applicant materials for completeness and adherence to admission criteria, ensuring consistency in decision-making.
- Developed informational resources for prospective students, enhancing clarity of program offerings and requirements.
- Organized recruitment events and presentations, increasing visibility of educational opportunities offered by the zoo.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Led tours of facility for potential clients and families to highlight features and benefits of membership.
- Developed and maintained business relationships with referring agencies to increase business opportunities.
Inshopper Team Member
6 Months- Delivered exceptional customer service, ensuring satisfaction during high-volume periods.
- Operated kitchen equipment efficiently to prepare sandwiches and maintain food safety standards.
- Collaborated with team members to streamline operations and reduce wait times for customers.
- Trained new employees on sandwich preparation procedures and customer interaction protocols.
- Maintained cleanliness of workstations, adhering to health regulations and enhancing workplace safety.
- Assisted in inventory management, tracking stock levels to support timely ordering processes.
- Implemented process improvements that enhanced order accuracy and reduced food waste.
- Supported management in daily operational tasks, contributing to overall team performance goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Arts - Psychology, Minor in Criminology
AA - Arts
Master of Arts - School Counselings
Skills
Response to intervention
Small group instruction
Literacy assessment
Instructional planning
Lesson planning
Classroom management
Adaptive literacy tools
Early childhood education
Student engagement
Teamwork and collaboration
Attention to detail
Educator collaboration
Languages
Spanish
Limited Working
English
Professional Working
Timeline
Early Literacy Interventionist
Chapter One
02.2025 - 11.2025Read More
Guest Advocate (cashier), General Merchandise, Inbound (Stocking), Starbucks Crew Member
Target
06.2022 - 08.2023Read More
Peer Wellness Educator
Dominican University
01.2022 - 12.2024Read More
Admissions Associate
Brook Field Zoo
06.2021 - 12.2021Read More
Inshopper Team Member
Jimmy Johns
08.2020 - 02.2021Read More
Richard Daley Community College
AA from Arts
Read More
Dominican University
Bachelor of Arts from Psychology, Minor in Criminology
Read More
DePaul University
Master of Arts from School Counselings
Read More