Isabel Shafer
Normal
Summary
Results-oriented professional with a strong business background and proven ability to collaborate effectively in team settings. Demonstrated exceptional interpersonal skills while engaging with diverse groups and providing outstanding service. Active volunteer experience in college community initiatives highlights commitment to service and teamwork. Reliable and motivated to achieve organizational goals and enhance customer satisfaction.
Overview
1
1
year of professional experience
Work History
Kennel Technician Supervisor
K9 Country Club
Normal
06.2024 - Current
- Administered feeding, watering, and medication schedules according to dietary requirements.
- Maintained accurate records for all animals, confirming up-to-date vaccinations.
- Processed payroll and maintained records for kennel staff to enhance operational efficiency.
- Reviewed pet records from daily visits, entering critical data into management system.
- Facilitated customer inquiries about pet care services, offering necessary assistance.
- Executed payment transactions and scheduling for appointments.
Education
MBA - Global Business
Northern Illinois University
Dekalb, IL05-2024
Bachelor of Arts - Organizational And Business Communication
Northern Illinois University
Dekalb, IL05-2023
Skills
- Financial analysis
- Customer service
- Team collaboration
- Effective communication
- Active listening
- Time management abilities
- Marketing strategy
- Social media marketing
- Public relations
Affiliations
- Junior College and Division I collegiate athlete for 5 years.
- Jr. High and High School volunteer softball coach.
Accomplishments
- · NJCAA All-American Student Athlete & Softball All-American
- 2023-2024 Team Captain
- MAC Presidential Award for 2022-2023
- 50+ hours of community service
Timeline
Kennel Technician Supervisor
K9 Country Club
06.2024 - Current
MBA - Global Business
Northern Illinois University
Bachelor of Arts - Organizational And Business Communication
Northern Illinois University
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