Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Isaac Pool

Fillmore

Summary

Personable and dependable with upbeat approach. Understands route planning and time management and possesses basic vehicle maintenance skills. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational efficiency.


Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.


Developed skills in fast-paced warehouse environment, focused on efficiency and organization. Demonstrated ability to manage and sort materials accurately, ensuring smooth operations. Seeking to transition into new field, leveraging strong organizational and time-management skills.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Domino's
03.2021 - 10.2021

The jobs I was responsible for at Domino's included:

  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Stower/Picker

Amazon.com
10.2019 - 12.2020

Jobs I was responsible for at Amazon XL included:

  • Sorted over 500 products onto shelves according to type, weight, and size.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Increased efficiency in stowing processes by implementing better organization and time management techniques.
  • Used pallet jacks to safely move items to designated areas.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Delivered consistent results in line with company standards by following established operating procedures and demonstrating a strong work ethic.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.
  • Ensured proper handling of fragile or sensitive materials, reducing potential damage or loss during stowing processes.
  • Improved team productivity with effective communication, collaboration, and problem-solving skills.
  • Effectively managed multiple tasks concurrently within fast-paced warehouse environments without sacrificing accuracy or efficiency.
  • Enhanced workplace safety by maintaining a clean and organized work environment, minimizing accidents and injuries.
  • Assisted new employees with training and orientation, fostering a supportive work culture that prioritized teamwork and growth.
  • Collaborated with other departments to optimize production workflows.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Inspected items for any damages and reported discrepancies to supervisor.

Cashier

Walmart
10.2018 - 05.2019

The jobs I was responsible for at Walmart included:

  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

Associate of Arts - General Studies

Lincoln Land Community College
Springfield, IL
07-2025

Skills

  • Proficient in WMS for material transactions
  • Cash management
  • Transaction processing skills
  • Effective communication
  • Proficient in computer applications
  • Customer engagement
  • Experienced in customer service during deliveries
  • Safe driving practices
  • Forklift operation
  • Experienced with Microsoft Office applications
  • Timely order fulfillment
  • Streamlined process optimization
  • Reach truck operation
  • Proficient in RF scanning
  • Proficient typing skills
  • Logistics management experience
  • Teamwork and collaboration
  • Positive attitude

Interests

  • Backpacking and Hiking
  • Virtual Reality
  • I enjoy helping others and giving back to the community
  • Reading
  • Volunteer Work
  • Creative Writing
  • Personal Development and Self-Improvement
  • Documenting and sharing travel experiences
  • Youth Development Programs

Timeline

Delivery Driver

Domino's
03.2021 - 10.2021

Stower/Picker

Amazon.com
10.2019 - 12.2020

Cashier

Walmart
10.2018 - 05.2019

Associate of Arts - General Studies

Lincoln Land Community College
Isaac Pool