Cooking
Isaac Navarro
Student
Tel Aviv
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Waiter
Sheraton
02.2022 - 03.2023
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Processed orders and sent to kitchen employees for preparation.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Waiter
Pinoli
06.2020 - 11.2020
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waiter
Galiroma
01.2020 - 04.2020
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
- Processed orders and sent to kitchen employees for preparation.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Italian -
EF International School
Rome 04.2001 -
High School Diploma -
Santo Tomas De Aquino
Santa Cruz 04.2001 -
English -
Kaplan Intl
Cambridge 04.2001 -
Skills
Wine Knowledge
Sales Techniques
Sales expertise
Professional Demeanor
Guest Relations
Teamwork and Collaboration
Team Player
Accomplishments
Was part of the international reactions unit in IDF operating in the Nizana border coordinating opeartions with the MFO
Interests
Psychology
Music
Timeline
Waiter
Sheraton
02.2022 - 03.2023
Waiter
Pinoli
06.2020 - 11.2020
Waiter
Galiroma
01.2020 - 04.2020
Italian -
EF International School
04.2001 -
High School Diploma -
Santo Tomas De Aquino
04.2001 -
English -
Kaplan Intl
04.2001 -