ISAAC MARTINEZ
Wheeling
Summary
Driven and attentive professional equipped with critical thinking and multitasking skills. Familiar with emergency response protocols and proficient in communication technologies. Committed to making a positive impact through rapid, accurate information relay and support. Offering strong communication and problem-solving abilities, well-suited for high-pressure environments and rapid decision-making. Brings understanding of emergency procedures and proficiency in operating communication systems. Effective communicator with experience in high-stress, fast-paced environments. Developed skills in quick decision-making and precise information relay. Looking to apply these abilities to foster success and efficiency in different professional settings, bringing skills developed in a high-pressure emergency communication environment. Skilled in handling urgent situations with precision and maintaining clear, effective communication. Offering attentive listening skills and calm decision-making in high-stress situations, ready to learn and excel in emergency communications. Brings understanding of emergency response processes and technical proficiency in communication tools. Ready to use and develop crisis management and critical thinking skills. Developed skills in animal care and behavior management within a hands-on, dynamic environment. Proven ability to handle diverse tasks, including training, feeding, and monitoring, ensuring a safe and engaging setting. Reliable and positive individual with a keen sense of responsibility and dedication. Possesses foundational knowledge of animal behavior and care, combined with skills in obedience training and handling. Aims to ensure the safety and effectiveness of operations, contributing to mission success. Offering a strong commitment to learning and growth within a structured environment. Brings the ability to quickly grasp training methods and procedures, along with effective communication and teamwork skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Village of Glenview
Glenview, IL
01.2025 - Current
- Operated multi-line phone system to receive emergency calls.
- Collected essential information from callers for accurate response dispatching.
- Coordinated communication between emergency services and callers during incidents.
- Monitored radio channels to stay informed of ongoing situations and resource availability.
- Prioritized incoming calls based on urgency and nature of emergencies.
- Maintained detailed logs of emergency calls and actions taken for future reference.
- Developed strong rapport with first responders to ensure effective teamwork during crises.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
- Responded to emergency calls, assessing situations and dispatching appropriate resources efficiently.
- Monitored radio communications to ensure timely response and coordination among first responders.
Warehouse Worker
Amazon
Huntley, IL
06.2024 - 01.2025
- Maintained stock levels in accordance with company policies.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Operated warehouse equipment to transport goods efficiently.
- Received and scanned incoming shipments for inventory management.
- Operated forklifts and pallet jacks to transport goods within warehouse efficiently.
- Picked, packed, and shipped customer orders accurately to meet daily targets.
Dog Handler
MCK9
Addison, IL
02.2015 - 07.2018
- Supervised daily care and training of dogs, ensuring safety and well-being.
- Developed and implemented enrichment activities to enhance dog behavior and socialization.
- Trained new staff on proper handling techniques and safety protocols for canine management.
- Conducted regular assessments of dog behavior, adjusting training methods as necessary.
- Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
- Conducted regular assessments of canine behavior and performance to ensure operational readiness.
- Developed training protocols to enhance dog-handler teams' effectiveness in diverse scenarios.
Education
High School Diploma -
Addison Trail High School
Addison, IL05-2023
Skills
- Works Well Under Pressure
- Active listening
- Critical thinking
- Computer skills
- Patience and tolerance
- Prioritization
- Situational awareness
- Public safety awareness
- Stress tolerance
- First aid training
- Security protocols
- Customer service and assistance
- Working dog experience
- Police K9 training
- Canine grooming
- Animal welfare
Certification
- Certified in "Stop The Bleed"
- CPR Certification
- EMD (Emergency Medical Dispatch) Certified
- LEADS (Law Enforcement Agencies Data System) Certified
Timeline
911 Dispatcher
Village of Glenview
01.2025 - Current
Warehouse Worker
Amazon
06.2024 - 01.2025
Dog Handler
MCK9
02.2015 - 07.2018
High School Diploma -
Addison Trail High School