Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Irlanda Cruz

Saint Charles

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative HR Assistant

Dukane Precast
10.2024 - Current
  • Collaborated with HR team members on various projects, contributing to the overall success of department initiatives.
  • Processed payroll accurately and efficiently while adhering to strict deadlines and confidentiality standards.
  • Prepared offer letters following established protocols while maintaining accuracy and confidentiality.
  • Enhanced employee onboarding experience by developing comprehensive orientation programs and materials.
  • Maintained accurate employee records, ensuring compliance with federal and state regulations regarding personnel files.
  • Facilitated interview scheduling between candidates and hiring managers, streamlining communication during recruitment efforts.
  • Updated job descriptions regularly as needed to reflect current requirements and responsibilities for open positions.
  • Answered and redirected incoming phone calls for office.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Lead Production Supervisor

Hello Fresh
07.2022 - 08.2024
  • Mentored team members for improved performance, achieving higher productivity levels.
  • Managed daily production schedule, ensuring timely completion of tasks and meeting deadlines.
  • Trained new hires on operational procedures and safety protocols, promoting consistency within the team.
  • Worked with supervisor and other team leads to manage and prioritize assignments to meet customer demand and production schedules.
  • Supervised ongoing daily production phases.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Cultivated professional working relationships with peers and supervisors.
  • Implemented policies and standard operating procedures for continuous improvement.

QA Inspector

Factor75
03.2020 - 07.2022
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Enforced all established safety, GMP's and company policies
  • Monitor GMP'S in production areas.
  • Collected samples for lab analysis to ensure products met specifications.
  • Performed inspections of hold items for proper disposition.
  • performed the required tests required by specific products.
  • Followed safety protocols while handling hazardous materials.
  • Investigated customer complaints to take necessary corrective actions.

Shift Leader

Walgreens
09.2017 - 07.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Shipping and Receiving Clerk

Oerlikon Balzers
06.2017 - 03.2020
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through inspection of outgoing packages and double-checking labels.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.

Administrative Office Coordinator

TNI PACKAGING
05.2014 - 06.2017
  • Ensured timely completion of projects through effective deadline tracking and consistent follow-up on pending tasks.
  • Assisted in the recruitment process by reviewing resumes, scheduling interviews, and conducting pre-screening phone calls.
  • Ensured data accuracy through diligent record-keeping and regular database updates.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Ordered office supplies.
  • Responded to customer requests for products, services, and company information.

Education

No Degree - Pharmacy Technician PTCB Certification

Rasmussen College
Aurora, IL
03-2018

High School Diploma -

West Chicago Community High School
West Chicago
05-2012

Skills

  • Strong organization
  • Onboarding assistance
  • Payroll processing
  • Data entry
  • Quality control
  • Production management
  • Training and mentoring
  • Staff management
  • Attention to detail
  • Self-motivated and independent
  • Effective communication

Certification

Food Handling Certification

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Administrative HR Assistant

Dukane Precast
10.2024 - Current

Lead Production Supervisor

Hello Fresh
07.2022 - 08.2024

QA Inspector

Factor75
03.2020 - 07.2022

Shift Leader

Walgreens
09.2017 - 07.2022

Shipping and Receiving Clerk

Oerlikon Balzers
06.2017 - 03.2020

Administrative Office Coordinator

TNI PACKAGING
05.2014 - 06.2017

No Degree - Pharmacy Technician PTCB Certification

Rasmussen College

High School Diploma -

West Chicago Community High School

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Irlanda Cruz