Irishdale Palen
Chicago
Summary
Results-oriented Sales Professional skilled in high-volume outreach, negotiation, and closing within fast-paced environments. Manages numerous daily interactions to build relationships and convert prospects into long-term clients. Consistently exceeds sales targets and demonstrates strong work ethic and communication skills essential for success in Carrier Sales and Freight Brokerage.
Overview
9
9
years of professional experience
Work History
Business Development Representative
Groupon
Chicago
01.2026 - 05.2026
- Managed full sales cycle from initial contact to closing deals, ensuring alignment with client needs and company objectives.
- Generated new business through cold calling, prospecting, outreach to small and mid-sized businesses, resulting in expanded client base.
- Consistently met and exceeded aggressive sales quotas.
- Built and maintained relationships, fostering repeat business and establishing long-term partnerships.
- Negotiated pricing and structured deals to align with client and company goals.
Sales Representative
Cellular Sales
Elk Grove Village
08.2025 - 01.2026
- Thrived in a competitive, goal-driven sales environment with consistent quota attainment.
- Delivered customized solutions by identifying customer needs and effectively matching them with products, enhancing customer satisfaction.
- Explained complex information clearly and closed sales efficiently, contributing to achieving sales targets.
- Built strong rapport with customers, resulting in increased repeat business and referrals.
In-Home Sales Expert Manager
AT&T Corporate
Arlington Heights
09.2022 - 07.2025
- Identified client needs, presented tailored options, and successfully closed sales.
- Nurtured relationships through proactive follow-up and dedicated service.
- Conducted consultations to establish trust and provide customized solutions.
Barista/Customer Service Associate
Starbucks
Lincolnwood
04.2017 - 09.2018
- Provided exceptional customer service in fast-paced, high-volume environment, ensuring customer satisfaction.
- Processed transactions, resolved issues promptly, and upheld efficiency during peak hours.
- Assisted customers with menu selections and provided excellent service.
- Operated coffee brewing equipment and maintained cleanliness of work areas.
Sales Representative
Onsite Marketing
Oakbrook
04.2018 - 08.2018
- Engaged 100+ individuals daily, consistently converting conversations into sales.
- Averaged 8-10 deals per day, demonstrating persistence and strong closing ability.
- Enhanced objection-handling skills through experience in highly competitive sales conditions.
- Tailored communication style to effectively engage diverse customer groups.
- Prospected high volume of potential clients face-to-face in busy environments (events, airports).
Education
Associate Degree - Engineering Science
City Colleges of Chicago
Chicago, ILBachelors Degree - Aviation
Lewis University
Romeoville, ILSkills
- Cold calling outreach
- Customer prospecting
- Full sales cycle
- Objection Handling & Closing
- Deal closing
- Negotiation & Rate Discussions
- Pipeline & Account Management
- Relationship Building & Retention
- Relationship management
- CRM Systems (Salesforce)
- Salesforce & CRM Platforms
- CRM software
- Cold calling
- Sales negotiation
- Effective communication
- Team collaboration
- Problem Solving Under Pressure
- Microsoft Office
- Google Workspace
Timeline
Business Development Representative
Groupon
01.2026 - 05.2026
Sales Representative
Cellular Sales
08.2025 - 01.2026
In-Home Sales Expert Manager
AT&T Corporate
09.2022 - 07.2025
Sales Representative
Onsite Marketing
04.2018 - 08.2018
Barista/Customer Service Associate
Starbucks
04.2017 - 09.2018
Associate Degree - Engineering Science
City Colleges of Chicago
Bachelors Degree - Aviation
Lewis University