Experienced with optimizing operational processes, ensuring seamless business functions. Utilizes strong analytical skills and effective communication to drive efficiency and support team objectives. Knowledge of project management and process improvement techniques, contributing to successful organizational outcomes.
Overview
12
12
years of professional experience
Work History
Operations Coordinator (finance)
Penske Truck Leasing
Elk Grove Village, IL
08.2021 - Current
Collaborated with area managers to evaluate needs and optimize operational plans.
Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Boosted productivity by establishing effective communication channels between departments.
Streamlined operations by implementing efficient processes and procedures.
Worked with vendors to make purchases and reconcile invoices.
DEPARMENT MANAGER
Lowes Home Improvement
Lake in the Hills, USA
09.2019 - 04.2021
Oversee the day-to-day operations, financial analysis, identify strategic priorities, and ensure tactical execution of such strategies to achieve long-term EBITDA growth
Prioritize workloads, remove bottlenecks to ensure optimal team operations, and implement best practices to improve the customer experience
Serve as a business partner to multiple internal functions to handle budget, forecasting, perform gap analysis reporting, and develop/track Key Performance Indicators (KPIs) to measure operational and business efficiencies and return on investments (ROIs)
Aggregate/summarize large data sets, analyze sales/inventory performance, perform trend analysis, and advise senior leadership to enable more robust data-driven decision-making
Collaborate with cross-functional teams to review transactional data, develop sales reporting, complex initiative reporting, financial reporting, and more accurate forecasting
Devised, deployed, and monitored processes that boosted long-term business success and increased profit levels to 110%
Recognized for technical proficiency in accounting/finance software applications and selected to train all employees on Sterling Systems (IBM)
Awarded Market Director Employee of the Year (2020)
CREDIT COORDINATOR
Lowes Home Improvement
Vernon Hills, USA
01.2016 - 09.2019
Engaged with the senior leadership team and provided financial analysis support to help develop financial and business strategies in order to achieve long-term business goals
Performed strategic and tactical business planning, minimized accounts receivable collections and reconciled customer billings and statements
Worked across the enterprise to ensure consistency in financial statement reporting and streamline processes which resulted in increased operational effectiveness
Managed a team of 10 employees, overseeing hiring, training, performance management, and the professional development and growth of employees
Supported business growth and investment decisions by producing ad-hoc financial reports and models, performing an assessment of financial risks, and providing recommendations
ACCOUNTING MANAGER
SOGO Group
Karachi, Pakistan
05.2015 - 10.2015
Managed accounting operations, including journal entries, collection efforts, reconciliations, and payroll processing
Worked closely with business leaders to provide solutions and analysis to ensure the accuracy and integrity of accounting data and provide actionable information for decision making
Analyzed monthly balance sheet accounts for corporate reporting and research reporting issues and improve accounting operating procedures
Lead budgeting and accounting activities, including financial compliance, business support systems, and supervising accounting employees
Prepared monthly operating statements, identified operational issues to plan/forecast, and recommended solutions to improve company performance
Kept up-to-date and accurate funding accounts for internal departments, key programs, and special projects
ASSISTANT MANAGER
One Stop Retail Services
Newcastle upon Tyne, United Kingdom
12.2012 - 01.2014
Managed the day-to-day operations of the company, providing tactical direction to employees and ensuring that customers had a world-class experience
Interfaced with customers to understand their needs/concerns and provided solutions to meet those needs
Engaged with leadership to identify innovative ways to improve operational efficiencies and create new product offerings that enhanced value creation and grew revenue
Hired, trained, and developed employees, identified metrics, and monitored performance to achieve business results
Fostered a collaborative environment, cultivating growth and development so that team members could grow into progressively larger assignments
Education
Master of Business Administration (MBA) - Accounting & Finance