Irene Tague
Woodstock
Summary
Results-oriented Adoption Coordinator with expertise in animal evaluation and adopter communication. Proven ability to enhance customer relationships and streamline application processes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Adoption Coordinator/Pet Care Associate
Young At Heart Senior Pet Adoptions
Woodstock
03.2023 - 11.2025
- Managed communication with potential adopters to provide information and support.
- Assisted in evaluating animals for suitability in adoption programs.
- Collaborated with veterinary staff to ensure animal health and readiness for adoption.
- Reviewed applications from potential adoptive families and scheduled meet and greet appointments.
Store Manager
Bentley's Pet Stuff
Bannockburn
05.2016 - 12.2022
- Led daily operations and ensured smooth store functioning.
- Managed inventory levels and restocked pet supplies effectively.
- Trained and mentored staff on customer service best practices.
- Developed promotional displays to enhance product visibility.
- Resolved customer inquiries and complaints promptly and professionally.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Center Manager
Best Friends Pet Care
Chicago
11.2010 - 05.2016
- Managed daily operations, including employee schedules, payroll, and inventory.
- Oversaw services, including animal daycare, boarding, grooming, training, and transportation services.
- Helped build the business to $3 million in annual revenue.
- Facilitated communication between staff, customers, and veterinary services.
- Implemented safety procedures to ensure a secure environment for pets and staff.
Education
Hersey High School
Arlington Heights, ILSkills
- Animal evaluation
- Adopter communication
- Application review
- Veterinary collaboration
- Customer relationship management
- Animal Care/handling
- Scheduling appointments
- Time management
- Teamwork and collaboration
Certification
Pet Tech Animal CPR/First Aid Certified
Timeline
Adoption Coordinator/Pet Care Associate
Young At Heart Senior Pet Adoptions
03.2023 - 11.2025
Store Manager
Bentley's Pet Stuff
05.2016 - 12.2022
Center Manager
Best Friends Pet Care
11.2010 - 05.2016
Hersey High School