Irene Owens
Chicago
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tour Guide
SAIC
Chicago
08.2024 - Current
- Navigated through diverse weather conditions and environments to deliver tours without compromising quality or safety.
- Handled customer inquiries and resolved issues promptly to maintain high levels of satisfaction.
- Organized and conducted daily tours for groups of up to 30 people.
- Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.
Pet/House Sitter
Private
Albuquerque
01.2022 - 08.2024
- Enhanced client satisfaction by providing exceptional house sitting services, ensuring a clean and secure environment.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Maintained client trust with thorough communication on property status and any necessary updates during their absence.
- Prevented potential security issues by conducting regular perimeter checks and promptly reporting any concerns to homeowners.
Server
Hayashi Hibachi
Albuquerque
04.2024 - 07.2024
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Cleaned tables and chairs to prepare dining area for next customers.
Summer School Councelor
Sandia Preparatory School
05.2022 - 07.2023
- Enhanced student progress by utilizing evidence-based counseling techniques and individualized treatment plans.
- Improved student satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Collaborated with interdisciplinary teams to provide comprehensive care for students with complex needs.
Private Nanny
Private
07.2022 - 05.2023
- Special Needs Children, Skills Training and Research
- Enhanced children's emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Encouraged social interactions through playdates, group outings, and community events.
- Assisted with homework and school projects, fostering a love for learning in the children.
Cashier/Sales Floor Associate
Micheals
10.2021 - 04.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Sandia Prepratory
Albuquerque05.2024
Skills
- Sales & Service
- Conflict Resolution
- Cash Tending
- Customer Service
- Youth Communications & Development
- Child Care
- Customer service
- Team collaboration
- Public speaking
- Time management
- Attention to detail
Accomplishments
Fundraising for local Non-Profits to better our community
Accomplishments
Member of National Honors Society
NM Servers License
Received 03/23/2024
Skills
Sales & Service
- Animal Care
- Client Confidentiality
- Phone & Email Communications
Certification
Servers License
CPR Certified
First Aid Certified
Timeline
Tour Guide
SAIC
08.2024 - Current
Server
Hayashi Hibachi
04.2024 - 07.2024
Private Nanny
Private
07.2022 - 05.2023
Summer School Councelor
Sandia Preparatory School
05.2022 - 07.2023
Pet/House Sitter
Private
01.2022 - 08.2024
Cashier/Sales Floor Associate
Micheals
10.2021 - 04.2022
High School Diploma -
Sandia Prepratory