Irayde Sanchez Cruz
Chicago
Summary
Enthusiastic event staff with a focus on customer engagement and team collaboration. Recognized for effective problem resolution and adherence to safety protocols. Ready to leverage skills in creating memorable event experiences and supporting operational excellence.
Overview
2
2
years of professional experience
Work History
Event Staff Member
Monterreysecurity
Chicago
06.2025 - 01.2026
- Managed guest check-in and distributed event materials efficiently.
- Monitored event activities, ensuring compliance with safety protocols.
- Delivered exceptional customer service by promptly addressing attendee inquiries to enhance their event experience.
- Provided customer service support to attendees and answered any questions they had about the event.
- Responded quickly and efficiently to any requests from guests or speakers.
- Assisted in setting up event spaces according to client specifications.
- Engaged with attendees to foster a welcoming and positive atmosphere throughout the event.
- Performed routine maintenance checks on audio-visual equipment before, during, and after events.
- Managed registration table, collected tickets, and directed participants to their designated areas.
- Supervised volunteers to ensure timely completion of tasks, maintaining high standards of event execution.
- Consulted senior team members for assistance in resolving challenges.
Cashier
Haps Grill Fish & Chicken
Chicago
07.2024 - 10.2025
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with menu selections and answered questions about food items.
- Maintained cleanliness and organization of the dining area and cashier station.
- Handled cash, credit, and debit transactions accurately during busy shifts.
- Collaborated with kitchen staff to ensure timely order fulfillment for customers.
- Stocked supplies and monitored inventory levels to support daily operations.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Performed other duties as assigned by management.
Education
High School Diploma -
Pathways In Education
3124 W 47th St05-2026
Skills
- Customer service
- Event coordination
- Team collaboration
- Cash handling
- Inventory management
- Safety compliance
- Problem resolution
- Communication skills
- Time management
- Food and beverage handling
- Security monitoring
- Leadership qualities
- Creativity and innovation
- Ticket processing
- Sales experience
- Marketing and promotion
- Strong teamwork
- Coordinate exhibits
- Active listening
- Professionalism
- Effective multitasking
- Self-driven and motivated
- Safety management
- Goal setting
- Equipment storage
- Hospitality experience
- Cleaning and sanitization
- Guest services
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Event Staff Member
Monterreysecurity
06.2025 - 01.2026
Cashier
Haps Grill Fish & Chicken
07.2024 - 10.2025
High School Diploma -
Pathways In Education