Imari Mcfadden
CHICAGO
Summary
Dynamic professional with extensive experience as a City Clerk for the City of Chicago, excelling in records management and customer service. Proven ability to resolve complaints effectively while ensuring safety compliance. Skilled in data analysis and report generation, consistently enhancing communication between departments and improving project outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
City Letter Carrier
United States Post Office
Chicago
03.2019 - Current
- Performed daily pre-trip inspections on vehicles prior to use.
- Provided customers with information about products and services offered by the Post Office.
- Operated company vehicle in a safe manner while delivering mail along the assigned route.
- Processed customer complaints regarding postal service issues promptly and accurately.
City Clerk
City of Chicago
Chicago
01.2016 - 10.2020
- Served as a liaison between departments within the city government, providing timely communication regarding progress on projects or initiatives.
- Assisted citizens with filing complaints or grievances against the city government.
- Compiled reports that summarized financial transactions of the municipality, such as budget expenditures and revenue sources.
- Prepared agendas for municipal meetings, maintained records of all resolutions passed by the council and kept an accurate record of all votes cast.
Education
High School Diploma -
Harlan High
Chicago, IL06-2016
Skills
- Vehicle operation
- Route planning
- Customer service
- Complaint resolution
- Safety compliance
- Delivery tracking
- Records management
- Data analysis
- Report generation
Certification
- Phlebotomy
- CPR
Timeline
City Letter Carrier
United States Post Office
03.2019 - Current
City Clerk
City of Chicago
01.2016 - 10.2020
High School Diploma -
Harlan High
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