Ibraheem Khudeira
Bridgeview
Summary
Results-driven field operations professional with strong experience in IT infrastructure deployment, network configuration, and technical troubleshooting in challenging environments. Founded and led an IT consulting business, developing skills in project coordination, client communication, and technical documentation. Proven ability to work independently with minimal supervision or collaboratively as part of a team to deliver reliable solutions and operational excellence in remote, high-pressure situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Consultant
Active Matrix
07.2022 - Current
- Led on-site deployment and configuration of critical infrastructure, including firewalls, network switches, VLANs, and VPN systems, ensuring mission-critical uptime.
- Diagnosed and resolved complex network, server, and endpoint issues in real time — including VPN disruptions and payment processing failures — under high-pressure conditions.
- Operated in dynamic environments requiring 24/7 availability, rapid incident response, and a commitment to minimizing downtime for clients.
- Frequently traveled to remote client sites, adapting quickly to varied operational demands and climates.
- Collaborated closely with a remote team of senior consultants to coordinate complex rollouts, share real-time diagnostics, and continuously improve deployment strategies. Fostered strong communication channels across time zones to ensure seamless execution and knowledge transfer in high-stakes environments.
- Executed enterprise desktop overhauls, enrolling and configuring devices within Azure environments for secure, cloud-based operations.
Founder
NetElevate
05.2021 - 07.2022
- Founded and operated an IT consulting firm specializing in system support and client-focused tech solutions for small to mid-sized businesses.
- Created clear, concise, and user-friendly technical documentation, including proposals, deployment reports, SOPs, and troubleshooting guides — enabling clients to understand complex systems with minimal technical background.
- Conducted in-depth research on best practices to remain compliant
- Coordinated all phases of client engagements, acting as the primary point of contact for proposal timelines, deliverables, and project milestones. Ensured projects were executed on schedule and aligned with client expectations, continuously updating project strategies and client recommendations with accurate and current data.
- Managed logistics, travel, and remote coordination to deliver high-impact IT rollouts in a variety of operational environments.
Valet Supervisor
Premier Valet Systems
08.2019 - 05.2020
- Maintained efficient traffic flow and ensured safe, organized parking in fast-paced, high-volume environments.
- Delivered professional, courteous service while assisting hundreds of guests per shift.
- Worked independently in outdoor conditions across all weather types, demonstrating punctuality and situational awareness.
- Operated with high attention to detail and accountability during cash handling and ticketing procedures.
Apprentice Mechanic
A & M Brake and Muffler
03.2018 - 06.2019
- Assisted in the maintenance and repair of various vehicle systems, including brakes, engines, and electrical components.
- Used Alldata to generate repair quotes, communicate pricing to customers, and track service progress.
- Followed and maintained detailed repair instructions and procedural documentation to complete tasks accurately and safely.
- Supported diagnostic inspections and tool usage, gaining hands-on experience with mechanical systems and troubleshooting workflows.
- Maintained a clean, organized, and safe work environment in a busy automotive repair setting.
- Worked independently and as part of a small team to meet daily service goals and customer timelines.
Education
Bachelor of Science - Mechanical Engineering
University of Illinois At Chicago
Chicago, IL06-2027
Associate of Applied Science - Mechanical Engineering
Moraine Valley Community College
Palos Hills, IL06-2021
Skills
- Network Infrastructure: Firewalls, Switches, VLANs, VPNs, Azure AD
- Software & Programming: SolidWorks (Certified), AutoCAD, Java, JavaScript
- Technical Certifications: SolidWorks Certificate, AutoTech 1–3, Electronics Fundamentals
- UAV & Sensor Systems: Recreational DJI Phantom 4 Pilot, HomeAssistant Integration (including temperature sensor setup)
- IT Systems: Endpoint Management, Diagnostics, Remote Support, Cloud Deployment
- Technical Documentation: SOP Writing, Process Documentation (Hudu), Technical Proposals
- Tools & Platforms: IT ticketing systems(HaloPSA, NinjaRMM, SupportPal), quoting software (ZohoInvoice), remote desktop tools (TacticalRMM)
Certification
Certified SolidWorks Associate (CSWA)
Alldata Repair Information Certification
Valvoline Technician Certification
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Consultant
Active Matrix
07.2022 - Current
Founder
NetElevate
05.2021 - 07.2022
Valet Supervisor
Premier Valet Systems
08.2019 - 05.2020
Apprentice Mechanic
A & M Brake and Muffler
03.2018 - 06.2019
Bachelor of Science - Mechanical Engineering
University of Illinois At Chicago
Associate of Applied Science - Mechanical Engineering
Moraine Valley Community College
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