Ignacio Acevedo
Bartlett
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
7
7
years of professional experience
Work History
Manager
Bills landscaping and construction
Bartlett
04.2018 - Current
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with industry regulations and company policies.
- Created monthly reports for senior management summarizing operational performance metrics.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Established processes to ensure efficient workflow throughout the organization.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Some College (No Degree) - Business Administration
University of Illinois At Urbana-Champaign
Champaign, ILSkills
- Data analysis
- Regulatory compliance
- Performance reporting
- Employee management
- Customer service
- Team building
- Process improvement
- Conflict resolution
- Effective communication
- Strategic planning
- Sales management
- Marketing
- Team leadership
- Schedule preparation
- Work prioritization
- Sales techniques
- Decision-making
- Business administration
- Product management
- Budget control
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Manager
Bills landscaping and construction
04.2018 - Current
Some College (No Degree) - Business Administration
University of Illinois At Urbana-Champaign