Iesha Wilder
Elgin
Summary
I Love working with people and i am very outgoing
Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
19
19
years of professional experience
Work History
Shift Manager
Wendys International
Aurora
08.2007 - Current
Monitoring and running shift
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Inspected work areas regularly for cleanliness and organization standards.
- Investigated customer complaints regarding merchandise quality or availability promptly.
Education
High School Diploma -
Larkin High School
Elgin, IL05-2009
Skills
- Safety Compliance
- Supply Ordering
- Inventory Control
- Quality Assurance
- Cash Handling
- Schedule Management
Timeline
Shift Manager
Wendys International
08.2007 - Current
High School Diploma -
Larkin High School