Iesha Rodriguez

Achieved smooth shift transitions in residence through effective oversight. Enhanced operational efficiency by managing checklist completion. Strengthened relationships with parents and guardians through proactive communication. Facilitated timely shopping to meet household needs.

• Administered personalized care and support to individuals with disabilities, focusing on safety measures and quality of life enhancement.
• Oversaw medication administration processes, adhering to prescribed schedules, and systematically documented any observed changes or reactions for comprehensive patient care.
• Identified and resolved concerns or issues impacting individuals served, promoting their rights and interests effectively.

• Led initiatives to enhance the quality of care for adults with autism and special needs. Managed programs aimed at improving the well-being of children in foster care. Developed strategies to foster a nurturing and inclusive environment for all participants.

• Achieved seamless operation of one house through effective management. Delivered timely completion of all paperwork. Empowered staff by providing necessary resources and support.

• Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
• Acknowledged customer issues and resolved their problems quickly and efficiently.
• Assisted clients in understanding their available options and helped them select the right service plans for their needs.
• Effectively communicated with other employees and upper management to ensure complete care of customers.

• Effectively communicated with other employees and upper management to ensure complete care of customers.
• Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
• Greeted customers and offered them assistance where possible.

• Answered questions customers had about how certain products worked.
• Cleaned every area of the store when the store opened and closed.
• Operated cash register and took customers' personal checks and credit cards for purchases.
• Stocked shelves and kept everything organized for a pleasant store aesthetic.
• Recommended pieces of merchandise, depending on what the customer required.