Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ido Shetrit

Zikron Yaakov

Summary

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

4
4
years of professional experience
11
11
years of post-secondary education
1
1
Language

Work History

IT Specialist

Elbit Systems
02.2024 - Current
  • IT Specialist in Elbit systems IT, working on high end systems with Exchange & Active directory aswell as many Projects with moving to the Cloud & Office 365
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.


Floor Manager and Level 2 Support

CGS/Dell Inc
12.2020 - 12.2023
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Enhanced team performance through regular training, mentoring, and constructive feedback.
  • Woking in Tier 1 Support and higher Tiers Support with

Education

High School Diploma -

Diploma Electronics Engineer
04.2015 - 01.2017

High School -

Bnei Hail High Scool
Kdomim
01.2011 - 01.2014

Elementary School -

Yavitz
Zikron Yaakov
01.2004 - 01.2010

Skills

    Strong Communication

Timeline

IT Specialist

Elbit Systems
02.2024 - Current

Floor Manager and Level 2 Support

CGS/Dell Inc
12.2020 - 12.2023

High School Diploma -

Diploma Electronics Engineer
04.2015 - 01.2017

High School -

Bnei Hail High Scool
01.2011 - 01.2014

Elementary School -

Yavitz
01.2004 - 01.2010
Ido Shetrit