Ido Shetrit
Zikron Yaakov
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
1
1
Language
Work History
IT Specialist
Elbit Systems
Haifa
02.2024 - Current
- IT Specialist in Elbit systems IT, working on high end systems with Exchange & Active directory aswell as many Projects with moving to the Cloud & Office 365
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Floor Manager and Level 2 Support
CGS/Dell Inc
Netanya
12.2020 - 12.2023
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
- Woking in Tier 1 Support and higher Tiers Support with
Education
High School Diploma -
Diploma Electronics Engineer
04.2015 - 01.2017
High School -
Bnei Hail High Scool
Kdomim 01.2011 - 01.2014
Elementary School -
Yavitz
Zikron Yaakov 01.2004 - 01.2010
Skills
Strong Communication
Timeline
IT Specialist
Elbit Systems
02.2024 - Current
Floor Manager and Level 2 Support
CGS/Dell Inc
12.2020 - 12.2023
High School Diploma -
Diploma Electronics Engineer
04.2015 - 01.2017
High School -
Bnei Hail High Scool
01.2011 - 01.2014
Elementary School -
Yavitz
01.2004 - 01.2010