Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
1
1
Language
Work History
IT Specialist
Elbit Systems
02.2024 - Current
IT Specialist in Elbit systems IT, working on high end systems with Exchange & Active directory aswell as many Projects with moving to the Cloud & Office 365
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Floor Manager and Level 2 Support
CGS/Dell Inc
12.2020 - 12.2023
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Enhanced team performance through regular training, mentoring, and constructive feedback.
Woking in Tier 1 Support and higher Tiers Support with