Ido Rennert
Petaẖ Tiqwa
Overview
5
5
years of professional experience
Work History
Technical Account Manager
Check Point Technologies
Tel Aviv, Israel
09.2022 - 09.2024
- Supplied technical assistance and consultations with all issues relating to Check Point products for multiple customers in Europe and the Americas
- Lead weekly meetings with customers and local office teams to discuss and resolve technical issues.
- Helped with maintaining and upgrading multiple Check Point Firewall Environments.
- Served as the primary point of contact for Check Point IaaS Cloud products within my team.
- Led and assisted with investigation with our developers and R&D product teams.
- Increased client satisfaction by promptly addressing technical issues and providing tailored solutions.
- Managed multiple high-value accounts simultaneously, maintaining high levels of organization and prioritization.
- Developed and delivered multi-day training sessions for our overseas partners, both remotely and in-person.
- Accumulated vast knowledge on all Check Point services and firewall solutions and passed multiple certification exams.
- Accumulated experience with Cloud environments such as Microsoft Azure and AWS.
Network and Systems Engineer
Israeli Air Force
Gedera, Israel
12.2019 - 08.2022
Education
Bachelor of Science - Computer Engineering
Tel Aviv University
Tel Aviv, Israel10-2028
Skills
- Firewall security
- Checkpoint Firewall Solutions
- Firewall Configuration Management
- Azure IaaS Solutions
- Azure Fundamentals
- AWS IaaS Solutions
- Cloud Scaling Solutions
- VMware vCenter Management
- Linux Operating Systems
- Coding in Python
Timeline
Technical Account Manager
Check Point Technologies
09.2022 - 09.2024
Network and Systems Engineer
Israeli Air Force
12.2019 - 08.2022
Bachelor of Science - Computer Engineering
Tel Aviv University