Ido Rennert

Technical Account Manager

Check Point Technologies

09.2022 - 09.2024

Supplied technical assistance and consultations with all issues relating to Check Point products for multiple customers in Europe and the Americas
Lead weekly meetings with customers and local office teams to discuss and resolve technical issues.
Helped with maintaining and upgrading multiple Check Point Firewall Environments.
Served as the primary point of contact for Check Point IaaS Cloud products within my team.
Led and assisted with investigation with our developers and R&D product teams.
Increased client satisfaction by promptly addressing technical issues and providing tailored solutions.
Managed multiple high-value accounts simultaneously, maintaining high levels of organization and prioritization.
Developed and delivered multi-day training sessions for our overseas partners, both remotely and in-person.
Accumulated vast knowledge on all Check Point services and firewall solutions and passed multiple certification exams.
Accumulated experience with Cloud environments such as Microsoft Azure and AWS.

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