Idamaris Mendez
Chicago
Summary
Dedicated team member experienced in fast-paced environments, ensuring smooth operations through effective time management and problem resolution. Proven track record of meeting sales goals while upholding high standards of quality and service. Highly adaptable and committed to continuous learning and improvement.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Lincolnwood
04.2025 - 04.2026
- Managed daily morning rush of customers, ensuring smooth operations and maintaining a positive experience under pressure.
- Crafted high-quality beverages, ensuring consistency with established recipes and standards to enhance customer satisfaction.
- Served espresso drinks, blended coffees, and teas, maintaining high standards of quality and presentation.
Team Member
Dicks Sporting Goods
Lincolnwood
05.2023 - 06.2025
- Trained new associates on store policies and procedures, improving onboarding experience.
- Monitored current sales and promotions for accurate and informed customer interactions.
- Maintained cleanliness and organization of sales floor and stockroom to create welcoming shopping environment.
Team Member
Amazon
Wood Dale
06.2023 - 04.2025
- Resolved customer issues promptly to maintain high satisfaction levels.
- Inspected packages for damage before processing to ensure quality control.
- Organized and sorted packages to streamline processing and delivery.
FOH Team Member
Panda Express
Chicago
08.2021 - 10.2024
- Provided outstanding customer service, enhancing guest satisfaction in a fast-paced dining environment.
- Prepared and served food items, ensuring compliance with safety and hygiene standards to maintain quality.
- Executed accurate and efficient cash transactions at the register, contributing to smooth operations.
Education
High School Diploma -
Nicholas Senn High School
Chicago, IL05-2026
Medical Assistant -
Lincoln College of Technology
Melrose Park, ILSkills
- Beverage preparation
- Cash handling and POS operations
- Customer service and support
- Sales goal achievement
- Sales and marketing strategies
- Store maintenance
- Time management
- Medical terminology
Languages
English
Full Professional
Spanish
Professional
Timeline
Barista
Starbucks
04.2025 - 04.2026
Team Member
Amazon
06.2023 - 04.2025
Team Member
Dicks Sporting Goods
05.2023 - 06.2025
FOH Team Member
Panda Express
08.2021 - 10.2024
High School Diploma -
Nicholas Senn High School
Medical Assistant -
Lincoln College of Technology