IAN GUIDO
Chicago
Summary
Accomplished Operations Manager known for strong analytical skills and effective cross-department collaboration. Experience in developing operational strategies that yield significant cost reductions and improved service delivery. Eager to leverage expertise to drive organizational success.
Overview
10
10
years of professional experience
Work History
Operations Manager
Floor and Decor
Chicago
03.2025 - Current
- Conducted analysis of daily reports to identify production performance trends.
- Developed and implemented operational strategies for improved efficiency and cost reduction.
- Supervised financial management functions including budgeting, accounting, and payroll.
- Coordinated with various departments to ensure seamless operational efficiency.
- Created comprehensive reports analyzing departmental performance within operations.
- Managed staffing processes including recruitment, onboarding, and necessary disciplinary actions.
- Optimized inventory management to reduce waste and enhance stock levels.
- Enhanced customer service through effective feedback mechanisms addressing service gaps.
Department Manager
Floor & Decor
Lombard
08.2019 - 02.2025
- Executed strategic plans that improved operational efficiency in department.
- Oversaw departmental budgets for optimal resource allocation and financial goal attainment.
- Coached staff on product knowledge and sales techniques to enhance customer interactions.
- Regularly assessed team performance, providing constructive feedback for ongoing development.
- Partnered with cross-functional teams to tackle operational challenges and implement improvements.
- Ensured compliance with company policies, fostering a safe work environment.
- Resolved conflicts among employees, cultivating a collaborative team atmosphere.
- Analyzed market trends to inform inventory purchases and promotional strategies.
Store Manager
Lumber Liquidators
Cicero
09.2015 - 07.2019
- Implemented efficient systems for tracking stock movement to reduce loss.
- Oversaw inventory management through cycle counts, audits, and shrinkage control.
- Provided leadership and mentoring to newly hired employees on various company programs.
- Reviewed customer feedback regularly to implement operational improvements for enhanced satisfaction.
- Organized special promotions or discounts based on market trends to attract customers.
- Monitored progress by establishing plans and budgets, measuring results against goals.
- Prepared monthly reports on sales figures, expenses, and profits for strategic analysis.
- Identified opportunities for cost savings through waste reduction initiatives.
Education
Associate of Science - Medical Assistant
Illinois School of Health Career
Chicago05-2011
Some College (No Degree) - Nursing Leadership And Management
Triton College
River Grove, ILSkills
- Operational excellence in strategy development
- Financial management expertise with budgeting skills
- Inventory control optimization techniques
- Analytical performance assessments with data insights
- Talent acquisition processes with onboarding practices
- Effective resource allocation with scheduling proficiency
- Continuous process improvements for efficiency gains
- Leadership in team dynamics with project oversight capabilities
- Retail operations governance for operational success
- Cost reduction initiatives with expense management focus
- Business development acumen with market engagement strategies
- Policy implementation for procedural compliance
- Cross-functional collaboration for enhanced communication outcomes
- Strategic goal setting for organizational alignment
- FLUENT IN English, Spanish and Medium level of Portuguese
Accomplishments
Number one store nationwide on sales for 3 consecutives years
Timeline
Operations Manager
Floor and Decor
03.2025 - Current
Department Manager
Floor & Decor
08.2019 - 02.2025
Store Manager
Lumber Liquidators
09.2015 - 07.2019
Associate of Science - Medical Assistant
Illinois School of Health Career
Some College (No Degree) - Nursing Leadership And Management
Triton College