Ian Griffin
Rantoul
Summary
Motivated and hardworking individual seeking to gain hands-on experience in skilled trades, and build a long-term career through dedication, continuous learning, and a strong work ethic. Dedicated security professional with extensive experience at OSF Heart of Mary Medical Center, excelling in surveillance operations and conflict resolution. Proven ability to enhance safety protocols and effectively manage incidents, ensuring a secure environment for patients and staff. Committed to delivering exceptional service and maintaining meticulous attention to detail in high-pressure situations.
Overview
3
3
years of professional experience
Work History
Security Officer
OSF Heart of Mary Medical Center
Urbana
02.2025 - 11.2025
- Monitored facility for suspicious activities, enforcing safety protocols and procedures.
- Conducted regular patrols to identify hazards and ensure effective security measures.
- Assisted patients and visitors with inquiries, providing clear directions throughout center.
- Operated surveillance equipment to monitor patient areas and public spaces efficiently.
- Collaborated with medical staff during emergencies to maintain secure environments.
- Documented incidents and prepared detailed reports for management review as required.
- Engaged in conflict resolution, de-escalating situations involving patients or visitors.
- Maintained accurate logs of all security-related activities and enforced access control policies.
- Collaborated with law enforcement and emergency services during security incidents.
- De-escalated volatile situations with professionalism and tact; assisted in restraining patients when necessary, using minimal force.
Chasier
Rural King
Rantoul
11.2022 - 01.2024
- Processed customer transactions accurately and efficiently at retail location.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Provided exceptional customer service by assisting with purchases, product inquiries, and locating merchandise.
- Maintained a positive and welcoming environment by engaging with customers and addressing concerns.
- Operated point-of-sale systems with accuracy, and handled financial transactions efficiently.
- Assisted in managing difficult customer interactions through calm, helpful communication.
- Unloaded delivery trucks, restocked merchandise, and maintained inventory records.
- Guided customers throughout the store to ensure a seamless shopping experience.
- Handled cash, credit, and check payments with precision and care.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Rantoul Town Ship High School
Rantoul, IL05-2022
Skills
- Surveillance operations
- Incident reporting
- Access control
- Emergency response
- Conflict resolution
- Customer service
- Team collaboration
- Attention to detail
- Threat management
Languages
English
Professional
Timeline
Security Officer
OSF Heart of Mary Medical Center
02.2025 - 11.2025
Chasier
Rural King
11.2022 - 01.2024
High School Diploma -
Rantoul Town Ship High School
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