Hunter R. Haager
Chicago
Summary
Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving up customer satisfaction. Skilled in providing excellent customer service, creating unique designs for clients, upselling related products, and developing relationships with customers. Im an ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge!
Overview
4
4
years of professional experience
Work History
Design Sales Associate
The Tile Shop
12.2022 - Current
- Cultivated personalized designs for kitchens, bathrooms, pools, exterior living spaces, commercial venues, restaurants, office spaces, etc.
- Developed and maintained strong relationships with key clients such as Architects, Builders/ Remodelers, Designers, and General Contractors ensuring repeat business resulting in 160k in sales bi-monthly.
- Provided exceptional customer service and design consultations to my clients, resulting in a 25% increase in new business quarterly
Virtual Assistant
LiveFast
03.2022 - 07.2022
- Ensure customer & vendor questions are answered efficiently and in a timely manner.
- Social Media monitoring, commenting, general page management. Scheduling Appointments, Email Organization, & event / travel arrangements.
- Executed travel arrangements on behalf of client by researching and booking flights, accommodations and rental cars.
- Scheduled video teleconferences for training sessions and meetings.
- Completed business correspondence, transcription, and data entry.
Service Experience Specialist
Nordstrom Rack
01.2020 - 10.2021
- Processing sales transactions while maintaining energetic & detail oriented service for various face-to-face customer interactions.
- Assisted new employees during training sessions & collaborated with other employees to meet sales targets and deadlines.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Diploma / Certification - Interior Design
Interior Design Institute
San Francisco, California03.2024
High School Diploma -
Mountain View High School
Mesa, AZ05.2017
Skills
- Service Experience Specialist
- POS System Operations
- Microsoft Office / IOS
- Social Media Engagement
- Google Sheets / Calendar / Drive
- Creative Solution Development
- Niche Marketing / Market Research
- Consumer/B2B Sales
- Visual Merchandising
- Residential / Commercial Design
- Creative / Lighting Design
- Industry Trends Knowledge
Timeline
Design Sales Associate
The Tile Shop
12.2022 - Current
Virtual Assistant
LiveFast
03.2022 - 07.2022
Service Experience Specialist
Nordstrom Rack
01.2020 - 10.2021
Diploma / Certification - Interior Design
Interior Design Institute
High School Diploma -
Mountain View High School
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