Hunter Uniyaha

Phlebotomist

Rush Hospital

01.2025 - Current

Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Organized daily work based on collection priority.
Addressed questions and concerns to educate patients on collection process and procedures.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Conducted venipuncture and other CT procedures.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
Improved patient comfort and trust with compassionate communication and professional bedside manner.
Enhanced patient experience by performing blood draws quickly and efficiently.
Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
Adapted to diverse patient needs by employing variety of blood collection techniques.
Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
Reduced patient wait times by implementing effective appointment scheduling system.
Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Collected blood samples in accordance with laboratory protocols and regulations.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Verified proper storage and transportation of specimens to laboratories.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Followed established safety protocols and standards to minimize risk of infection and injury.
Assisted in training and onboarding new phlebotomists.
Reviewed and processed requisitions for laboratory tests.
Monitored supply levels and placed orders for laboratory supplies.
Participated in quality assurance and competency assessment initiatives.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Provided guidance and support to laboratory personnel.
Performed laboratory tests to assist physicians in diagnosis.
Developed and implemented strategies to improve phlebotomy processes.
Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.

Crew Member

Amazon

12.2022 - 12.2023

Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Trained new team members on procedures, customer service, and sales techniques.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.

Cashier

Shake Shack

02.2022 - 12.2022

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Crew Team Member

Mc Donalds

01.2021 - 02.2022

Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.

Summary

Overview

Work History

Phlebotomist

Crew Member

Cashier

Crew Team Member

Education

High School Diploma -

Skills

Accomplishments

Certification

Languages

Interests

Timeline

Phlebotomist

Crew Member

Cashier

Crew Team Member

High School Diploma -

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