Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hugo Castaneda

Chicago

Summary

Versatile worker with a strong background in hospitality. Skilled in problem-solving, team collaboration, and maintaining high standards. Committed to delivering exceptional service, and ensuring the task at hand is done correctly. Developed leading skills at JARC, teaching proper safety measures and techniques in welding. Looking to apply these skills in professional setting while serving my community.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Food runner/Server

Staypineapple
Chicago
11.2022 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Processed payments accurately using point-of-sale systems.
  • Handled guest inquiries and resolved issues promptly and professionally.

Server Assistant

Stella's
Chicago
04.2020 - 04.2021
  • Collaborated with kitchen staff to prepare and present dishes efficiently.
  • Ensured proper food handling and safety protocols were followed consistently.
  • Trained new staff on proper food runner procedures and restaurant policies.
  • Helped maintain organization of walk-in coolers and freezers according to health department regulations.

Delivery Driver

DoorDash
Chicago
01.2020 - 02.2021
  • Handled customer inquiries and resolved delivery issues promptly.
  • Utilized GPS systems for effective navigation and route optimization.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

Education

JARC - Welding Fast Track

Jane Addams Resource Corporation
Chicago
04-2024

Associate of Arts - Business

City Colleges of Chicago
Chicago, IL
05-2021

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Attention to detail
  • Multi-tasker
  • Leading

Certification

  • OSHA 10-Hour General Industry Cerftification (2024)
  • OSHA CFR 1910.178 - Sitdown (LP) Forklift Certified (2024)
  • AWS GMAW D1.3 Credential - 400 hours MIG welding (2024)
  • BASSET License (2024)
  • ServSafe Food Handling Certified (2022)

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Food runner/Server

Staypineapple
11.2022 - Current

Server Assistant

Stella's
04.2020 - 04.2021

Delivery Driver

DoorDash
01.2020 - 02.2021

JARC - Welding Fast Track

Jane Addams Resource Corporation

Associate of Arts - Business

City Colleges of Chicago

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Hugo Castaneda