Horacio Gonzalez
Blue Island
Summary
Dedicated professional focused on delivering quality service and ensuring workplace safety. Committed to building strong customer relationships that enhance trust and drive sales. Collaborative team player with a strong work ethic, adaptable to new challenges while thriving in independent roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's Pizza
Blue Island
08.2023 - Current
- Assisted in managing daily store operations and staff scheduling.
- Trained new team members on service protocols and food safety standards.
- Monitored inventory levels and placed orders for supplies as needed.
- Ensured compliance with health and safety regulations during food preparation.
- Addressed customer inquiries and resolved complaints effectively and courteously.
- Collaborated with team to maintain cleanliness and organization of the store.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
Education
High School Diploma -
Eisenhower High School
Blue Island, IL05-2023
Skills
- Keep myself accountable with the guidelines and rules set before me
- Outgoing and easily work well with others in team efforts
- Always maintain a strict workplace safety compliance
- Handle cash to count end of workday till
- Address customer concerns and work for agreements
- Supervise a small group of employees to maintain store policy and procedures
- Strive to provide quality service and product to maintain strong relationships and trust with customers
Languages
Spanish
Professional
Certification
- Microsoft Powerpoint Certification
Timeline
Assistant Manager
Domino's Pizza
08.2023 - Current
High School Diploma -
Eisenhower High School