Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hodan Nasir Amin

Chicago

Summary

Dedicated and motivated individual with five years of experience in the hospitality industry. Skilled in communication, teamwork, and problem-solving. Passionate about providing excellent customer service and working in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Hotel Staff

Hamdi Hotel
01.2019 - 01.2024
  • Provided high-quality customer service to guests
  • Assisted in front desk operations and room service
  • Worked closely with team members to ensure smooth hotel operations
  • Handled guest complaints with professionalism and care

Cashier

Aflah Primary School
02.2024 - 10.2024
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Primary School Leaving Certificate -

Awbare Primary School
Ethiopia
01.2019

Skills

  • Communication
  • Teamwork
  • Problem Solving
  • Critical Thinking
  • Adaptability
  • Guest relations
  • Strong work ethic
  • Professional appearance
  • Time management
  • Conflict management

Languages

Somali
Bilingual or Proficient (C2)
Arabic
Advanced (C1)
English
Elementary (A2)

Timeline

Cashier

Aflah Primary School
02.2024 - 10.2024

Hotel Staff

Hamdi Hotel
01.2019 - 01.2024

Primary School Leaving Certificate -

Awbare Primary School

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Hodan Nasir Amin