Hillary Mirafuentes
Belleville,IL
Overview
1
1
Certification
Work History
Hostess and Cashier
Easy Buffet
02.2024 - 07.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered phone calls to take orders, give information and document reservations.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Arts - Political Science
South Western Illinois College
Belleville, IL05-2026
High School Diploma -
Belleville East High School
Belleville, IL05-2024
Skills
- Effective multitasking
- Customer service
- Phone etiquette
- Interactive communication skills
- Complaint handling
- Customer assistance
- Patience and empathy
Certification
- Certification of CPR, AED, First Aid, American Trauma Event Management - Since 11/13/2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess and Cashier
Easy Buffet
02.2024 - 07.2024
Associate of Arts - Political Science
South Western Illinois College
High School Diploma -
Belleville East High School