Summary
Overview
Work History
Education
Skills
Timeline
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Hesham Ali

Hesham Ali

Private Driver And CEO Personal Assistant
New Cairo

Summary

Proven track record in enhancing client satisfaction and fleet efficiency, notably with EGMED's Deputy CEO. Expert in route planning and effective communication, I significantly improved operational productivity and client retention through meticulous vehicle maintenance and flexibility. Achieved notable revenue growth by optimizing fleet operations and maintaining a clean driving record.

Overview

16
16
years of professional experience

Work History

Private Driver & Personal Assistant

Deputy CEO of EGMED
Cairo
04.2020 - Current
  • Enhanced client satisfaction by providing timely and efficient transportation services.
  • Coordinated airport pick-ups and drop-offs efficiently so that passengers arrived at their destinations on time without hassle.
  • Kept detailed trip logs for accurate record-keeping purposes, facilitating smooth billing processes for clients later on.
  • Demonstrated professionalism through punctuality, proper attire, and courteous behavior towards clients.
  • Adapted quickly to changing circumstances or unexpected events while on the road, ensuring minimal disruption to clients'' plans.
  • Provided exceptional customer service by listening to client needs and preferences, resulting in repeat business.

Private Driver& Personal Assistant

CEO of Radio Talaat
04.2018 - 03.2020
  • Enhanced client satisfaction by providing timely and efficient transportation services.
  • Received positive feedback from clients regarding overall driving performance, contributing to a strong reputation as a professional private driver.
  • Demonstrated professionalism through punctuality, proper attire, and courteous behavior towards clients.

Fleet Manager

Samir Rayan AUTO
05.2014 - 03.2018
  • Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
  • Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
  • Managed fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
  • Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.

Senior Fleet Manager

El-Masria AUTO
03.2008 - 04.2014
  • Implemented telematics systems for real-time tracking of vehicle locations, leading to quicker response times in emergency situations.
  • Streamlined procurement processes, resulting in faster delivery of new vehicles and equipment necessary for daily operations.
  • Provided ongoing support to drivers through effective communication channels, addressing concerns or questions promptly while fostering a positive work environment.
  • Improved fleet efficiency by implementing cost-effective maintenance strategies and streamlining vehicle usage.

Education

High School Diploma -

Commerce Shcool
04.2001 -

Skills

Passenger Assistance

Traffic Laws Adherence

Flexibility

Punctuality

Vehicle Maintenance

Route Planning

Cross-cultural sensitivity

Clean Driving Record

Vehicle Inspection

Effective communication skills

Safe Driving Practices

Schedule Coordination

Time management abilities

Self Motivation

Passenger safety management

Minor Vehicle Repairs

Timeline

Private Driver & Personal Assistant

Deputy CEO of EGMED
04.2020 - Current

Private Driver& Personal Assistant

CEO of Radio Talaat
04.2018 - 03.2020

Fleet Manager

Samir Rayan AUTO
05.2014 - 03.2018

Senior Fleet Manager

El-Masria AUTO
03.2008 - 04.2014

High School Diploma -

Commerce Shcool
04.2001 -
Hesham AliPrivate Driver And CEO Personal Assistant