Overview
Work History
Education
Skills
Timeline
Generic

Henry Dominguez

Chicago

Overview

8
8
years of professional experience

Work History

Business Office Manager

Pure Design Dentistry
06.2022 - Current
  • Leading the office while being responsible for a majority of the patient growth and production of doctors/hygienists and play a pivotal role in running a complex and dynamic business.
  • Review schedule to identify weak points and areas for improvement.
  • Handle all social media and marketing.
  • Work closely with Dr. Diehl to renegotiate fee schedules and network status.
  • Review all treatment plans with patients while scheduling accordingly to maximize Dr. Diehl’s time.
  • Ensure AR is reviewed on a continuous basis.
  • Conduct monthly meetings to discuss goals, wins, and shortcomings
  • Ensure the office stays within the monthly budget for supplies, etc
  • (curveHero software)

Director of Marketing and Communications

ADVANCED ENDODONTICS OF CHICAGO
06.2021 - 06.2022
  • Developed pricing strategies to balance office objectives and patient satisfaction
  • Formulated, directed, and coordinated marketing activities and policies to promote three offices and their services
  • Handled all in person interactions between staff and referring offices to ensure a professional, and genuine relationship
  • Planned several events with numerous doctors, and their staff, to strengthen relationships and gain trust
  • Plan all Team Building activities to keep team members engaged, and prevent burnout
  • Travel amongst numerous neighborhoods surrounding three offices promoting the business

Office Manager

SWEET TOOTH DENTISTRY
06.2019 - 06.2021
  • Driving profitable sales growth by planning and executing office direction through standard operating procedure execution in the office
  • Keeping the staff comfortable and excited to come to work by having monthly themes and games to engage everyone and develop teamwork
  • Run payroll
  • Onboard all new hires and assign daily tasks
  • Collect from insurance companies and from patients
  • Handle all Social Media and Marketing
  • Pay all bills due, and handle building maintenance/repairs
  • Conducted performance reviews for staff employees
  • (Open Dental Software)

Patient Care Coordinator

DENTOLOGIE
05.2017 - 06.2019
  • Greet and Check in patients
  • Open and close office
  • Verify all patients insurance, post insurance into Open Dental and pursue insurance payment
  • Train all new team members on all aspects of office
  • Translate for Spanish speaking patients
  • Coordinate payments and schedules for referring doctors
  • Conduct weekly and monthly meetings to discuss progress, goals, and mission statements
  • Report to CEO and COO on productivity of office and new assignments
  • (Dentrix Software)

Education

Business

TRITON COLLEGE
RIVER GROVE, IL
05.2013

General Diploma - undefined

KELVYN PARK HIGH SCHOOL
CHICAGO, IL
06.2010

Skills

  • Deadline management
  • Account reconciliation
  • Staff training and development
  • Office management
  • Payroll and budgeting
  • Scheduling and calendar management

Timeline

Business Office Manager

Pure Design Dentistry
06.2022 - Current

Director of Marketing and Communications

ADVANCED ENDODONTICS OF CHICAGO
06.2021 - 06.2022

Office Manager

SWEET TOOTH DENTISTRY
06.2019 - 06.2021

Patient Care Coordinator

DENTOLOGIE
05.2017 - 06.2019

Business

TRITON COLLEGE

General Diploma - undefined

KELVYN PARK HIGH SCHOOL
Henry Dominguez