Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Henrietta Onyekwe

Chicago

Summary

Dedicated Care Professional with experience at Custom Home Care, excelling in elderly care and patient companionship. Recognized for enhancing patient satisfaction through effective problem-solving and active listening. Skilled in managing challenging behaviors with empathy while ensuring compliance with HIPAA regulations. Committed to creating a safe and supportive environment for all patients.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Care Professional

Custom Home Care
01.2022 - Current
  • Contributed to a positive work environment through effective teamwork and open communication with colleagues.
  • Maintained compliance with all regulations pertaining to confidentiality, privacy, and documentation requirements within the caregiving profession (HIPAA)
  • Ensured a clean, safe environment for patients by following infection control protocols and maintaining proper hygiene practices.
  • Successfully managed challenging behavioral situations by utilizing de-escalation techniques rooted in empathy.
  • Improved patient satisfaction by addressing concerns promptly and escalating issues as necessary to supervisory staff.
  • Provide direct care, including:
  • Assisting with daily living activities (ADLs) such as bathing,dressing, and grooming.
  • Transferring patients using proper lifting techniques.
  • Assisting with toileting and incontinence care.
  • Providing emotional support and comfort for patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted patients with self-administered medications through hand on hand technique.
  • Take and record patient's vital signs and report any abnormalities to the nurse in charge.

Education

Social Work

Indiana Wesleyan University
Marion, IN
12-2026

High School Diploma -

Reagan Memorial Girls Secondary School
Lagos - Nigeria
09-1989

Skills

  • Active listening skills
  • Computer literate
  • Assertiveness
  • Respectful and compassionate
  • Problem-solving
  • Time management
  • Elderly care
  • Daily living assistance
  • Dependable and responsible
  • Dementia care
  • Patient companionship

Certification

  • Basic Life Support Certificate (BLS) - American Heart Association or Red Cross.
  • Certified Nursing Assistant (CNA)

Timeline

Care Professional

Custom Home Care
01.2022 - Current

Social Work

Indiana Wesleyan University

High School Diploma -

Reagan Memorial Girls Secondary School

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Henrietta Onyekwe