Summary
Skills
EDUCATION
ARMY
Overview
Work History
Websites
07

Heli Bichkov

NOC Engineer
Rishon LeZion

Summary

I'm a self-motivated and tech-savvy with a strong foundation in networking (CCNA), Linux systems, and SQL databases. Familiarity with network monitoring tools and IT environments, including Dynatrace, virtual machine, Active Directory, Control-M, and Microsoft servers. I'm dedicated to continuous learning and delivering high-quality support in mission-critical operations. A dependable and adaptable team player, I thrive in high pressure environments and excel in multitasking, prioritization, and effective communication.

Skills

Critical thinking and problem solving

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EDUCATION

Udemy

  • Cisco CCNA 200-301 – The Complete Guide to Getting Certified, by Neil Anderson.
  • SQL - Introduction to SQL with MySQL.
  • Linux - Introduction to Linux.
  • Microsoft Excel - Excel from Beginner to Advanced.

ARMY

2013 — 2015

Coordinator of Information and Communications Technology at Home  Front Command - SAP Software.

Responsible for ICT warehouse inventory using SAP software, overseeing ICT  resource control. Planning reservists before malfunctions occur by working with  diverse teams.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Kitchen Manager

Chef's restaurant
01.2019 - Current
  • Excellent troubleshooting and diagnosis capabilities.
  • Improved team tasks and work procedures.
  • Providing daily availability (24/7).
  • Successfully managed a team of 20 employees in all aspects.
  • Responsible for the continuity of the business and reporting directly to the owners.

Sous-chef and Team Leader

01.2017 - 01.2019
  • Customer-oriented and committed to providing excellent customer service.
  • Working well in a highly pressured environment.
  • Managing the shift while collaborating with other teams.
  • Excellent communication skills and teamwork.
Heli BichkovNOC Engineer