Heli Bichkov
NOC Engineer
Rishon LeZion
Summary
I'm a self-motivated and tech-savvy with a strong foundation in networking (CCNA), Linux systems, and SQL databases. Familiarity with network monitoring tools and IT environments, including Dynatrace, virtual machine, Active Directory, Control-M, and Microsoft servers. I'm dedicated to continuous learning and delivering high-quality support in mission-critical operations. A dependable and adaptable team player, I thrive in high pressure environments and excel in multitasking, prioritization, and effective communication.
Skills
Critical thinking and problem solving
undefinedEDUCATION
Udemy
- Cisco CCNA 200-301 – The Complete Guide to Getting Certified, by Neil Anderson.
- SQL - Introduction to SQL with MySQL.
- Linux - Introduction to Linux.
- Microsoft Excel - Excel from Beginner to Advanced.
ARMY
2013 — 2015
Coordinator of Information and Communications Technology at Home Front Command - SAP Software.
Responsible for ICT warehouse inventory using SAP software, overseeing ICT resource control. Planning reservists before malfunctions occur by working with diverse teams.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Kitchen Manager
Chef's restaurant
01.2019 - Current
- Excellent troubleshooting and diagnosis capabilities.
- Improved team tasks and work procedures.
- Providing daily availability (24/7).
- Successfully managed a team of 20 employees in all aspects.
- Responsible for the continuity of the business and reporting directly to the owners.
Sous-chef and Team Leader
01.2017 - 01.2019
- Customer-oriented and committed to providing excellent customer service.
- Working well in a highly pressured environment.
- Managing the shift while collaborating with other teams.
- Excellent communication skills and teamwork.
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