Helena Smith
Chicago,IL
Summary
Strategic Workday Senior Analyst with deep expertise in HCM Core, Talent, and Performance Management. Proven track record of designing scalable reporting solutions, configuring complex business processes, and delivering data-driven insights to senior leadership. Strong background in Workday reporting (Advanced, Matrix, Dashboards), calculated fields, and system optimization. Known for translating business needs into technical solutions that improve efficiency, compliance, and user experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Workday HCM Applications Analyst
Rush University Medical Center
Chicago, IL
02.2025 - Current
- Lead Workday technical analyst for Talent and Performance Management
- Designed and deployed executive-level dashboards tracking performance and goal completion across leadership populations
- Developed and maintained reports, including:
- Performance Reviews by Senior Leadership
- Goals by Leadership and Organization
- Reviews by Company and Legal Entity
- Built complex calculated fields (ESI, EMI, LRV) to support advanced reporting requirements. Also created condition rules for each of the templates and reports.
- Configured eligibility-driven condition rules for Talent and Performance templates
- Strengthened governance by implementing business process controls (e.g., enforcing single goal category submission)
- Analyzed workforce segmentation (clinical, non-clinical, academic) to ensure accurate template distribution
- Partnered with HR, Talent, and functional teams to align Workday solutions with business needs
Senior Human Resource Technology Analyst
Rush Medical Center
07.2024 - Current
- Supported enterprise Workday implementation across HCM Core, Talent, and Learning
- Translated business requirements into functional configurations and system solutions
- Participated in business process design, testing (UAT), and deployment activities
- Provided system recommendations to improve efficiency and user experience
- Collaborated with cross-functional stakeholders to ensure successful implementation outcomes
HR Technology Analyst
Rush Medical Center
07.2022 - Current
- Led Talent and Performance system configuration within Infor/Lawson
- Built and maintained performance review templates and condition rules
- Supported HR reporting and analytics initiatives
- Partnered with HR stakeholders to optimize system workflows and processes
- Analyzed system requirements and specifications to identify technical solutions.
- Developed and maintained documentation for system processes and user guides.
- Conducted thorough testing of applications to ensure quality and performance standards.
Learning Management System Administrator
07.2021 - 07.2022
- Administered LMS reporting and analytics for compliance and leadership training
- Developed dashboards to track training completion and compliance metrics
- Designed workflows and trained users on system functionality
- Supported system troubleshooting and user account management
Education
Master of Science - Human Resource Management (MSHRM)
National Louis University
Chicago, IL06.2024
BA - Marketing Communications
DePaul University
Chicago, ILTraining & Development Certificate - undefined
University of St. Francis
Skills
- Workday HCM (Core, Talent, Performance)
- Workday Reporting (Advanced, Matrix, Dashboards, Composite)
- Calculated Fields (ESI, EMI, LRV, TF)
- Business Process Framework (BPF) Configuration
- Security & Data Governance (Foundational)
- HR Analytics & Workforce Insights
- System Implementation & Optimization
- Stakeholder Engagement & Requirements Gathering
Certification
- HCM Core-Workday
- Google Analytics for Beginners
ADDITIONAL EXPERIENCE
- Curriculum Developer — Rasmussen College
- 2020 – 2021
- Converted legacy course content into modern eLearning formats
- Created standardized instructional design frameworks
- Manager, Leadership Training & Development — National Association of REALTORS
- 2020
- Led leadership development initiatives and communication strategy
- Managed national event logistics and digital content improvements
- LXP Administrator (Part-Time) — Learning Tribes USA
- Developed content libraries and governance processes for learning platforms
- SAE Content Developer — Trustwave
- 2015 – 2019
- Developed eLearning content and managed training systems
- Created style guides and content governance frameworks
Timeline
Senior Workday HCM Applications Analyst
Rush University Medical Center
02.2025 - Current
Senior Human Resource Technology Analyst
Rush Medical Center
07.2024 - Current
HR Technology Analyst
Rush Medical Center
07.2022 - Current
Learning Management System Administrator
07.2021 - 07.2022
Training & Development Certificate - undefined
University of St. Francis
Master of Science - Human Resource Management (MSHRM)
National Louis University
BA - Marketing Communications
DePaul University