Heidi Teschke
Romeoville
Summary
Dedicated Optical Technician with a proven track record at Kats Eye Care, specializing in optical billing procedures and delivering exceptional customer service. Expert in leveraging Microsoft Office for efficient paperwork management and insurance billing, significantly enhancing patient satisfaction and operational accuracy. Skilled in multitasking and patient testing, consistently ensuring meticulous attention to detail.
Overview
23
23
years of professional experience
Work History
Optical Technician
Kats Eye Care
11.2016 - Current
- Ensured accuracy in billing practices by meticulously verifying insurance information for each patient encounter.
- Input patient information and pre-test findings into electronic medical records system to facilitate accurate record-keeping.
- Filed claims with vision insurance companies to garner payment for optical services.
- Offered excellent customer service to increase satisfaction.
Cash Poster
University of Chicago Physicians Group
07.2001 - 09.2004
- Committed to data integrity by vigilantly verifying transaction details before finalizing postings, mitigating potential mistakes.
- Entered figures using 10-key calculator to compute data quickly.
- Posted payments and write offs from insurance company EOP's to ensure patient is billed accurately.
Education
High School Diploma -
Romeoville High School
Romeoville, IL05-1997
Skills
- Customer service
- Optical billing procedures
- Contact lens care
- Visual field testing
- Paperwork management
- Appointment scheduling
- Insurance billing
- Patient testing
- Payment collection
- Effective multitasking
- Microsoft office
Timeline
Optical Technician
Kats Eye Care
11.2016 - Current
Cash Poster
University of Chicago Physicians Group
07.2001 - 09.2004
High School Diploma -
Romeoville High School
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