Heidi Sossah
Palos Hills
Summary
A motivated college student who excels in customer service and problem-solving, ensuring high satisfaction and efficiency
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Yankee Candle
10.2023 - 01.2026
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning, currency, payment cards, etc.
- Answered customer questions about sizing, accessories, and merchandise care
- Engaged with customers to build rapport and loyalty
- Prepared merchandise for sales floor by pricing or tagging.
Receptionist
Miracare
04.2025 - 06.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled cash transactions and maintained sales and payments records accurately.
Student Employee
Moraine Valley Community College
06.2025 - Current
- Assisted office guests with finding correct personnel and rooms for appointments and inquiries.
- Ran errands, dropped off packages and picked up supplies for office staff.
- Supported office workers by fielding phone calls, scheduling appointments and filing office materials.
Education
A.A.S. - Radiologic Technology
Moraine Valley Community College
01.2027
High School Diploma - undefined
Amos Alonzo Stagg High School
01.2025
Certificate - Phlebotomy
Moraine Valley Community College
Palos Hills, IL05-2026
Skills
- Problem-Solving
- Customer Service
- Sales expertise
- Organized and efficient
- Written and Oral communication
- Teamwork and Collaboration
- Microsoft & Excel proficiency
- Multi-tasking strength
- Spanish Language proficiency
Timeline
Student Employee
Moraine Valley Community College
06.2025 - Current
Receptionist
Miracare
04.2025 - 06.2025
Sales Associate
Yankee Candle
10.2023 - 01.2026
High School Diploma - undefined
Amos Alonzo Stagg High School
A.A.S. - Radiologic Technology
Moraine Valley Community College
Certificate - Phlebotomy
Moraine Valley Community College
Interests
Event Planning, Learning new languages, Traveling, Artistic pursuits