Heidi Morris
Benton,IL
Summary
Dedicated professional with strong customer service skills and a proven ability to foster positive environments. Committed to enhancing guest satisfaction and driving team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tumbling Coach
Sloan's Gymnastics
West Frankfort, IL
03.2025 - Current
- Developed personalized training programs to enhance tumbling techniques for various skill levels.
- Evaluated student progress, adjusting training plans to ensure consistent skill development and improvement.
- Organized and led group classes, fostering a positive learning environment that encouraged teamwork and cooperation.
- Collaborated with parents to discuss student performance, addressing concerns and setting future goals effectively.
Server
Cafe Bloom
Benton, IL
03.2023 - 08.2025
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed cash register transactions accurately, balancing cash drawers at end of shifts to ensure financial integrity.
- Resolved customer complaints promptly and professionally, maintaining positive relationships and fostering loyalty.
- Assisted in inventory management by tracking stock levels and notifying management of supply needs to prevent shortages.
Education
High School Diploma -
Benton Consolidated High School
Benton, Illinois 05.2025
Associate of Science - Forensic Psychology
Rend Lake College
Ina, Illinois 05-2027
Skills
- Motivational leadership style
- Skills assessments
- Class management
- Safety awareness
Certification
- CNA - Certified Nurse Assistant
Timeline
Tumbling Coach
Sloan's Gymnastics
03.2025 - Current
Server
Cafe Bloom
03.2023 - 08.2025
High School Diploma -
Benton Consolidated High School
Associate of Science - Forensic Psychology
Rend Lake College