Hector Rios

• Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
• Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
• Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
• Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.

• Addressed response irregularities with thorough questioning.
• Strengthened capacity for staying calm during challenging situations.
• Engaged with a wide range of cultural perspectives.
• Acquired practice in discipline.
• Exhibited expertise in troubleshooting military vehicles and equipment.
• Showcased capability in task completion by taking control when needed.

Delivered outstanding customer assistance to a diverse client base exceeding 200 individuals.

Successfully closed a high percentage of sales leads, also contributing to an increase in monthly sales revenue.

Used effective negotiating tools to upsell customers on additional products and services.

• Ensured accurate inventory records through efficient handling of product processing and shipment tracking.
• Enhanced display banners to highlight special in-store promotions.
• Handled retail tasks efficiently, ensuring timely and accurate completion while maintaining friendliness.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.