Customer Service Cashier
Max’s Auto Rebuilder
Chicago, IL
2021 - 2022
- Assisted customers in locating parts and services, enhancing overall satisfaction.
- Trained new staff on cash handling procedures and customer service protocols.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer transactions efficiently using point-of-sale systems.