Summary
Overview
Work History
Education
Skills
Accomplishments
Computing Skills
Timeline
Generic

Heather Turek

Batavia

Summary

Experienced professional with a diverse background in Human Resources, Administration, and Medical Billing & Coding. Proficient in communication, event coordination, and record management, with in-depth knowledge of HIPAA laws and insurance relations. Skilled manager with extensive training and instructor experience. Diplomatic Human Resources Specialist with many years of comprehensive experience managing and guiding employees. Polished in conducting background checks, organizing, and scheduling interviews and administering employment benefits. Commended for creating positive organizational climate and improving employee morale and job satisfaction.

Overview

16
16
years of professional experience

Work History

Administrative Assistant

DuPage County Office of Homeland Security and Emergency Management
10.2025 - Current
  • Answered multi-line phone system, routing calls and delivering messages.
  • Maintained inventory of office supplies and placed orders.
  • Interacted with members of other agencies and departments for emergency response needs.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Secretary for Judicial and Public Safety, LEMC, LEPC and Metro meetings. Prepare agendas, minutes and set up for meetings.
  • Contact management and updating.

Secretary III

Oswego School District
01.2025 - 09.2025
  • Manage calendars for upcoming events associated with the school
  • Event planning and management.
  • Reduced financial discrepancies by maintaining the budget daily, monthly and yearly
  • Maintenance requests for buildings and grounds
  • Assisting the Assistant Principal as needed

Volunteer Membership Coordinator

Hanover County Fire-EMS
06.2022 - 09.2024
  • Strategic recruitment planning
  • Comprehensive personnel file management
  • Coordinated onboarding and offboarding
  • Conducted data analysis and reporting
  • Ensured legal compliance with requests
  • Developed marketing materials
  • Community Engagement
  • Emergency management assistance
  • Budget

Administrative Assistant III

Hanover County Community Services Board
02.2020 - 06.2022
  • Efficient appointment scheduling
  • Managed multi-line telephone systems
  • Facilitated client and physician interactions
  • Handled medical records and payments
  • Patient navigation
  • Social Services- cross trained

Office Manager

Thomas Recovery Inc.
01.2010 - 12.2020
  • Produced client and financial reports
  • Efficient skip tracing for asset recovery
  • Managed payroll, check reconciliation, and marketing
  • Oversaw human resources functions
  • Skip tracing
  • Recruitment and training

Education

Diploma - MEDICAL BILLING & CODING DIPLOMA

Bryant & Stratton College
New York, NY
10-2020

Skills

  • Communication
  • Event Coordination
  • Record Management
  • HIPAA Laws
  • Budget
  • Management
  • Training
  • Instructor Experience
  • Electronic Health Records
  • ICD Procedural Coding
  • CPT & HCPCS II Coding
  • General Administrative
  • Report Generation
  • Policy & Procedures
  • Recruitment

Accomplishments

  • Management Certificate from Hanover County
  • Certifications in DEI, Recruitment and Retention and other trainings

Computing Skills

  • Electronic Health Records
  • ICD Procedural Coding
  • CPT & HCPCS II Coding
  • General Administrative
  • Report Generation
  • Policy & Procedures

Timeline

Administrative Assistant

DuPage County Office of Homeland Security and Emergency Management
10.2025 - Current

Secretary III

Oswego School District
01.2025 - 09.2025

Volunteer Membership Coordinator

Hanover County Fire-EMS
06.2022 - 09.2024

Administrative Assistant III

Hanover County Community Services Board
02.2020 - 06.2022

Office Manager

Thomas Recovery Inc.
01.2010 - 12.2020

Diploma - MEDICAL BILLING & CODING DIPLOMA

Bryant & Stratton College
Heather Turek