Heather Mahnesmith
Galesburg,IL
Summary
Compassionate and skilled professional dedicated to ensuring children's safety while fostering development through engaging, age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict. Adept at leading students of all ages, providing instruction and guidance with a focus on nurturing growth. Proven teamwork capabilities and remarkable adaptability to new environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Galesburg Christian School
09.2025 - Current
- Repeatedly requested as substitute teacher based on excellent past referrals and trusted performance.
- Takes over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Upholds classroom routines to support student environments and maintain consistent schedules.
- Keeps accurate and current attendance records and assignment sheets to maintain file compliance.
- Keeps students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervises lunchroom and recess activities.
Medical Office Receptionist
Cottage Orthopedics and Podiatry
03.2015 - 04.2016
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized filing systems for documents and client information to enhance accessibility.
- Assisted with administrative tasks including data entry and inventory management of office supplies.
- Collaborated with team members to ensure smooth daily operations and workflow efficiency.
- Adapted quickly to new technologies and software used for scheduling and communication management.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Associate of Arts -
Carl Sandburg College
05-2012
High School Diploma -
Galesburg High School
Galesburg, IL05-2010
Skills
- Positive reinforcement
- Student engagement
- Appointment coordination
- Proficient in Microsoft Office
- Document organization
- Medical billing/coding
- Understanding of HIPAA compliance
- Detailed clinical record-keeping
- Meticulous attention to detail
- Strong written/verbal communication skills
Certification
- Certified Nursing Aide License
Timeline
Substitute Teacher, K-12
Galesburg Christian School
09.2025 - Current
Medical Office Receptionist
Cottage Orthopedics and Podiatry
03.2015 - 04.2016
Associate of Arts -
Carl Sandburg College
High School Diploma -
Galesburg High School